GSA IT IT Systems SME (51010)

Join a company where excellence meets opportunity! At MIRACORP, we don’t just provide services to the federal government, we set the gold standard in quality and reliability.

What truly sets us apart? Our people. We believe our employees are the cornerstone of everything we achieve. That’s why we invest in talent, innovation, and leadership, fostering a workplace where your contributions make a real impact.

Location: Remote

*This position is contingent upon contract award*

Position Summary

The IT Systems SME serves as the primary technical expert for complex HR related IT systems. This role leads system optimization, advanced troubleshooting, integration strategy, and technology evaluation while providing expert guidance to teams and stakeholders.

Essential Duties & Responsibilities

• Serve as the primary technical expert for complex HR IT systems and platforms.
• Lead system optimization, performance tuning, and advanced troubleshooting efforts.
• Develop system integration strategies and support complex solution design.
• Mentor team members and provide deep technical guidance.
• Collaborate with vendors on product roadmaps, enhancements, and support needs.
• Create detailed system documentation, knowledge articles, and training materials.
• Evaluate new system features and recommend adoption or configuration changes.
• Participate in architecture and design decisions for HR systems and integrations.
• Ensure system compliance with security, regulatory, and enterprise standards.