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Temenos Infinity L3 Support Engineer at TestYantra Software Solutions

Roles & Responsibilities

  • Strong experience in Java (Spring Boot / Microservices)
  • Hands-on experience with Temenos Infinity platform (Digital Banking)
  • Expertise in API troubleshooting (REST, JSON, authentication, etc.)
  • Experience working in production support (L2/L3 environment)

Requirements:

  • Provide L2/L3 production support for Temenos Infinity, including troubleshooting, debugging, triage, and incident resolution
  • Investigate API issues and perform log analysis (Splunk/ELK) to identify root causes; implement fixes
  • Collaborate with stakeholders and manage incidents using ServiceNow or Jira; coordinate with Temenos T24/integration teams
  • Support CI/CD release processes and monitor cloud environments (AWS/Azure) as applicable; ensure high availability of Temenos Infinity platform

Job description

Role: Temenos Infinity L3 Support Engineer

Employment: Contract - Inside IR35

Location: Remote - UK

Required Skills:

  • Strong experience in Java (Spring Boot / Microservices)
  • Hands-on experience with Temenos Infinity platform (Digital Banking)
  • Expertise in API troubleshooting (REST, JSON, authentication, etc.)
  • Strong debugging, log analysis, and problem-solving skills
  • Experience working in production support (L2/L3 environment)
  • Understanding of integration with Temenos T24 or similar core banking systems
  • Familiarity with incident management tools (ServiceNow, Jira, etc.)
  • Knowledge of monitoring/logging tools (Splunk, ELK, etc.)

Preferred Skills:

  • Exposure to Infinity modules (payments, onboarding, channels, etc.)
  • Understanding of banking domain (retail / digital banking)
  • Experience in CI/CD pipelines and release management
  • Familiarity with cloud environments (AWS / Azure)
  • Knowledge of ITIL processes

Experience:

  • 8โ€“10 years of relevant experience
  • Minimum 2+ years in Temenos Infinity (support or development)
  • Prior experience in L2/L3 support roles is preferred

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