Key Facts

Remote From:

Full time

English

Hard Skills

Order Management Communications Systems Invoicing Contract Management Analytical Dashboard Configuration Management Asset Management Service Review Data Quality Billing +6 more

Other Skills

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Collaboration
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Communication
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Teamwork
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Analytical Thinking
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Detail Oriented
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Problem Solving

Roles & Responsibilities

Expert knowledge of MACD (Moves, Adds, Changes, Disconnects) review and validation
Telecommunications inventory management and asset tracking
Service order processing with validation of MACDs, SOFs, quotes, and billing artifacts
Secret clearance

Requirements:

Maintain and manage telecommunications inventories, assets, services, and configurations
Validate MACDs and service orders for accuracy, including pricing and billing artifacts
Perform billing validation and invoice reconciliation to ensure contract compliance and accurate charges
Develop dashboards, reports, and tracking tools to monitor telecom inventory, usage, and performance

Iron Bow Technologies

About Iron Bow Technologies

Our vision at Iron Bow Technologies’ is “Innovating the world.” We do this through collaborative engagement with our clients, understanding their needs and mission requirements and enabling IT solutions that achieve their goals for today and tomorrow. An industry recognized leader, Iron Bow has earned the trust of government, commercial and healthcare clients by providing IT solutions and services enabling them to work faster and smarter. We are proud to attract and retain the best people through continual investment in technology advancements and commitment to our customer-first culture. The specialized skillsets and abilities of Iron Bow employees range from customized solution delivery to advanced integration of complex, multi-disciplined systems. This broad experience provides strategic insight that ensures the highest standards of IT performance and utilization. Our depth of technical expertise, global reach and strategic partnerships with industry leaders as well as disruptive technology partners uniquely positions Iron Bow to target the right solution to ensure successful business outcomes. We partner with our clients from planning and implementation through ongoing maintenance and management to deliver solutions that are strong, flexible and on target with your mission. We provide future-proof information technology solutions and services in the areas of cloud, collaboration, cyber security, data center, digitization and IoT, managed services, mobility and end user devices, networking and remote workforce. Our Healthcare Solutions division is at the forefront of developing, manufacturing, implementing, managing and supporting telehealth solutions for care providers around the globe. We have deployed and currently manage many of the largest virtual care programs in the world. Strong. Flexible. Targeted. We manage IT complexity and risk to enable organizations to focus on their operations and mission goals.

Company type: SME

Founded: 2018

Company size: 501 - 1000

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Job description

Iron Bow Technologies is for people who believe trust is paramount, transformation is embraced, and the future is here, because "What we do matters!"

We are a next generation solutions provider, delivering mission success across government, healthcare, and commercial industries. Iron Bow relies on our passionate people, long standing partnerships, and strategic thinking to solve your most critical challenges.

Whether we team with clients, colleagues, or partners, we put each other first. It’s The Iron Bow Way.

BS + 4 NONE Secret NONE

THE OPPORTUNITY

The Telecommunications Services Management Analyst supports the administration, tracking, and optimization of telecommunications services across enterprise environments. This role focuses on inventory management, service order accuracy, billing validation, and financial analysis to ensure alignment with contractual requirements. The analyst works closely with vendors and government stakeholders to maintain service integrity, cost accuracy, and operational efficiency.

Preferred location: Maryland, DC or Virginia

HOW YOU’LL MAKE AN IMPACT

Maintain and manage telecommunications inventories, including tracking assets, services, and configurations
Support service order processing, including reviewing and validating Moves, Adds, Changes, and Disconnects (MACDs) for accuracy
Validate pricing and details within service order forms (SOFs), vendor quotes, and billing artifacts to ensure contract compliance
Perform billing validation and invoice reconciliation to identify discrepancies and ensure accurate charges
Analyze telecom usage data to identify trends, anomalies, and opportunities for optimization
Develop dashboards, reports, and tracking tools to monitor telecom inventory, usage, and performance
Support migration tracking activities across telecommunications contracts and services
Collaborate with vendors and government stakeholders to resolve service, billing, and performance issues
Ensure data accuracy, traceability, and alignment with contractual and financial requirements

SKILLS THAT DRIVE SUCCESS

Telecommunications Inventory Management
Service Order Management and Processing
Billing Validation and Invoice Reconciliation
MACD (Moves, Adds, Changes, Disconnects) Review and Validation
Telecom Service Lifecycle Management
Discrepancy Detection and Resolution
Pricing Validation (SOFs, Quotes, Billing Artifacts)

WHAT SETS YOU APART

Expert knowledge of MACD
Secret clearance

WHY YOU’LL LOVE IT

You will be part of a company that is growing quickly and values your voice, ideas, and experience
You will be a key contributor to Iron Bow’s transformational shift in how we deliver value to both customers and employees.
You will have the pleasure of working with passionate professionals in a culture that fosters a workplace where everyone feels respected, supported and empowered to succeed.

Compensation and Benefit Information:

The salary range for this position is $110,000-130,000. This range reflects the anticipated base pay for the position and is not a guarantee of final compensation. Actual compensation will be determined based on factors including experience, skills, education, location, contract requirements, and business needs.

At Iron Bow, we invest in our people and their success. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, a 401(k) plan, paid time off, and additional wellness and financial benefits. An overview of our benefits is available on our careers page.

#LI-EC1 #LI-Remote

__PRESENT

OUR EQUAL OPPORTUNITY EMPLOYER COMMITMENT

Iron Bow Technologies is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Iron Bow are based on relevant business considerations, such as operational needs, job requirements and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity and/or gender expression, pregnancy, national origin, age, disability, status as a protected veteran or any other characteristic prohibited by law. Iron Bow will not tolerate discrimination or harassment based on any of these characteristics.

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