Key Facts

Remote From:

Georgia (USA)

Full time

English

Hard Skills

Academic Writing Outbound Calls Escalation Management Standards Organization Verification And Validation

Other Skills

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Quality Assurance
•
Professionalism
•
Detail Oriented
•
Communication

Roles & Responsibilities

Strong communication and interpersonal skills
Experience in data verification or background screening
Ability to handle high-volume calls while maintaining professionalism
Attention to detail and adherence to standards

Requirements:

Handle inbound and outbound calls to academic institutions, employers, military institutions and professional references to verify candidate information
Maintain professionalism on calls and in all internal and external communications
Maintain and improve quality of results by adhering to standards and guidelines
Handle escalated cases with academic institutions and employers to verify candidate information

InformData

About InformData

Bridging the gap between CRAs and the data they need.Background screening solutions that empower CRAs with actionable insights that are reliable, efficient and drive down total cost of ownership. We think differently about background screening data, or as we refer to it, people-data. We’re insanely passionate about making reliable people-data equitably accessible to all. No, we’re not a new company. In fact our company was created when two of the leading, modern wholesale background screening data providers merged to create InformData. The primary reason for our merger was that our leadership wanted to create a business that had the scale to use people, process and technology to provide background screening companies and CRAs with a new, more reliable way to access and buy the data they need to help their customers make more informed choices about people.

Founded: 2018

Company size: 1001 - 5000

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Job description

Job Summary

As a Verifications Specialist at InformData, you will play a critical role in ensuring the accuracy of the information provided by candidates on employment and leasing applications. You will validate candidate details by contacting academic institutions, professional references, military organizations, and employers. Your work directly contributes to the integrity of the data we provide to our clients, helping to build trust and uphold a high standard of professionalism.

Duties and Responsibilities

Handle inbound and outbound calls to academic institutions and employers, academic institutions, military institutions and professional references to verify candidate information

Maintain professionalism on calls and in all internal and external communications

Maintain and improve quality of results by adhering to standards and guidelines

Handle escalated cases with academic institutions and employers to verify candidate information.

Please note that this job description is meant to give a basic understanding of the position and does not cover every part of the job duties and requirements. INFORMDATA reserves the right to change or assign other duties to this position at any time.

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