Business Systems Administrator

Foundation Source is seeking a detail-oriented and systems-driven Business Systems Administrator for a 6-month contract engagement. This role is ideal for someone who takes ownership of complex systems, values precision, and enjoys solving deeply technical business challenges. 

You will be responsible for optimizing and governing end-to-end systems supporting Quote-to-Cash and Record-to-Report, with a primary focus on Salesforce, MuleSoft, and subscription/usage-based billing platforms. This role requires a thoughtful, analytical approach to ensure systems are scalable, accurate, and aligned with business and financial requirements. 

The company is currently implementing Revenue Cloud Advanced and has recently implemented NetSuite and ZoneBilling, creating an opportunity to bring structure, clarity, and long-term stability to a rapidly evolving systems landscape. 

Engagement Details

Duration: 6 months, with potential to extend or convert to full-time 

Start Date: Immediate / ASAP 

Key Responsibilities:

Salesforce Administration & System Integrity

• Own the accuracy, structure, and reliability of Salesforce configurations, ensuring alignment with all business use cases, including Revenue Cloud Advanced and NetSuite integrations.  
• Manage and refine configurations across pricing, contracts, renewals, cancellations, and amendments with a high degree of precision.  
• Evaluate and validate all proposed system changes to ensure no unintended downstream impact, particularly across integrations.  
• Maintain and continuously improve objects, fields, validation rules, flows, and approval processes to support scalable and controlled operations.  

Systems Integration Oversight

• Take ownership of integration performance and reliability across iPaaS platforms (e.g., MuleSoft), ensuring consistent data flow between Salesforce, NetSuite, and other critical systems.  
• Monitor integration health, troubleshoot root causes, and implement structured, long-term solutions rather than temporary fixes.  
• Partner with technical teams to ensure integrations are well-documented, resilient, and maintainable.  

Cross-Functional Program Leadership

• Lead systems-related initiatives with a focus on clear scope definition, disciplined execution, and measurable outcomes.  
• Coordinate across Accounting, Finance, Sales, IT, and external partners to ensure alignment and accountability.  
• Proactively identify data integrity risks, process inefficiencies, and system gaps, and address them through thoughtful, well-structured improvements. 

• 3+ years of hands-on Salesforce administration experience with a strong focus on configuration accuracy and system governance  
• Demonstrated experience administering NetSuite across financial modules (GL, AR/AP, Revenue, Fixed Assets), including workflows, saved searches, and custom records  
• Experience with iPaaS integration platforms (e.g., MuleSoft, Dell Boomi, Workato), with an emphasis on reliability and troubleshooting  
• Strong cross-functional collaboration skills with the ability to bring structure and clarity to complex initiatives  
• Experience in SaaS, recurring revenue, or high-growth environments where systems must scale without sacrificing control or data integrity  

Preferred Qualifications

• Salesforce CPQ or Revenue Cloud Advanced experience, including product catalog design, pricing logic, and approval frameworks  
• Experience with ZoneBilling for NetSuite or similar billing platforms  
• Hands-on experience with MuleSoft in Salesforce–NetSuite integrations  
• Salesforce Administrator Certification (ADM 201); Advanced Administrator strongly preferred 

Job Requirements for Remote Work Environment:

Dedicated Workspace: Must have a home office or workspace that is free of distractions and interruptions to ensure productivity and focus during work hours. 

Reliable Internet Connection: High-speed internet is required to support video conferencing, file sharing, and other work-related technology needs. 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.   

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.