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IT Service Desk Agent ( Brasil- Sao Paulo, Rio Janeiro, Londrinas / Remoto)

Key Facts

Remote From: 
Full time
English

Roles & Responsibilities

  • Advanced Spanish
  • Portuguese proficiency
  • Experience in IT service desk or technical support
  • Ability to work remotely

Requirements:

  • Provide first-line IT service desk support to users
  • Log, categorize, and track incidents and service requests
  • Troubleshoot and resolve common hardware and software issues or escalate as needed
  • Collaborate with other IT teams to resolve complex problems

Job description

Estamos en la búsqeda de un IT Service desk Support ( ESPAÑOL AVANZADO - PORTUGUES)

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