Adoption Specialist (m/f/x)*

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description:

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role
As an Adoption Specialist (m/f/x)*, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Act as a subject matter expert, supporting the Project Manager throughout customer implementation projects

• Lead customer requirements discovery and intake during implementations

• Drive user engagement through remote and onsite presentations and product demonstrations

• Configure, test and validate solutions, including requirements translation, documentation, end-to-end testing and UAT support

• Deliver end-user training and train-the-trainer programmes, including development of tailored training strategies and materials

• Provide go-live support through remote sessions and onsite floor-walking with at-the-elbow user assistance

• Document final configurations and implementation outcomes to support handover to post-implementation support teams

• Act as the voice of the customer, identifying enhancement opportunities and serving as a liaison between users and Solventum during implementation

Your Skills and Expertise 
To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

• A degree in Business Administration, Health Management/Economics, Medical Informatics, Biomedical Engineering or completed training in Nursing or a related healthcare field with a strong affinity for health IT, or equivalent qualifications through experience

• Experience in healthcare / healthcare IT

• Experience with Electronic Medical Record workflows, documentation workflows

• Proficiency in Microsoft applications such as MS Word, Excel, PowerPoint, Teams, SharePoint

• Fluent Spanish and English skills, both written and spoken

Additional qualifications that could help you succeed even further in this role include:

• Experience in dealing with customers, preferably with healthcare providers, i.e., doctors, nurses, medical coders as well as their management

• Experience with workflows in electronic patient records, medical coding and/or familiarity with a specific hospital information system

• Experience in creating customer facing product documentation such as quick reference guides, training videos, demo collateral etc.

• Experience with functional testing and user acceptance testing

• Experience with speech recognition or natural language processing

• High customer orientation with excellent written and verbal communication skills

Work location: Remote

Travel: May include up to 40% domestic

Must be legally authorized to work in country of employment without sponsorship for employment visa status.

Supporting Your Well-being 

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. 

Diversity & Inclusion

(*) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, civil status, disability, family status, or membership of the travelling community.

   

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process.  Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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