Key Facts

Remote From:

Full time

Senior (5-10 years)

English

Hard Skills

ISO 13485 Standard Credential Manager Physician Credentialing Test Design Cross-Functional Collaboration Software Metrics Budget Management Vendor Contracts Project Management Stakeholder Communications +4 more

Other Skills

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Microsoft Excel
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Team Leadership
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Communication
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Time Management
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Teamwork
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Analytical Thinking
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Detail Oriented
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Coaching
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Problem Solving

Roles & Responsibilities

Minimum 5+ years of experience in credentialing, professional certification, test development, or a related field.
Proven experience leading teams and managing complex programs or projects with strong project management skills and a track record of delivering on timelines.
Bachelor’s degree required; Master’s degree preferred (Business, Management, Educational Measurement, I/O Psychology, or related field).
Experience with credentialing or assessment platforms; PMP or related project management certification preferred.

Requirements:

Lead the development, delivery, and maintenance of GBCI credentialing and certificate programs, ensuring high-quality outcomes and program integrity.
Oversee a team of up to 10 employees, providing leadership, coaching, and performance management to drive team effectiveness.
Ensure all credentialing programs meet accreditation standards (ISO/IEC 17024 and ANSI) and manage the Credential Maintenance Program (policies, guidance documentation, and reporting).
Drive new credential development initiatives, ensuring on-time delivery with milestones, and collaborate cross-functionally with Marketing, Business Development, Technology, and Customer Service; manage vendor/consultant relationships and translation efforts; support governance activities as staff liaison to the Credentialing Steering Committee and Board.

U.S. Green Building Council

Non-profit Organization - Charity

About U.S. Green Building Council

The U.S. Green Building Council is committed to a sustainable, prosperous future through LEED, the leading program for green buildings and communities worldwide. Our vision is that buildings and communities will regenerate and sustain the health and vitality of all life within a generation. Our mission is to transform the way buildings and communities are designed, built and operated, enabling an environmentally and socially responsible, healthy, and prosperous environment that improves the quality of life. We are a diverse group of builders and environmentalists, corporations and nonprofits, teachers and students, lawmakers and citizens. Today we are represented by thousands of member organizations and more than 200,000 LEED professionals that share the vision of a sustainable built environment for all within the next generation.

Company type: SME

Industry: Non-profit Organization - Charity

Founded: 2018

Company size: 201 - 500

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Job description

HOW YOU’LL MAKE AN IMPACT

As the Sr. Director, Credentialing, you will play a critical role in advancing GBCI’s mission by leading the development, delivery, and continuous improvement of global credentialing and certificate programs. You’ll oversee the integrity, quality, and compliance of credentialing programs, ensuring alignment with industry standards and supporting market transformation through professional certification.

In this role, you’ll drive strategic and operational initiatives across credentialing programs, including program development, accreditation compliance, and cross-functional collaboration. You’ll lead a high-performing team and partner closely with Product, Marketing, Technology, Customer Service, and external stakeholders to deliver high-quality, scalable credentialing solutions.

You’ll report to the Chief Operating Officer and operate in a highly collaborative, cross-functional environment.

Key Responsibilities

Lead the development, delivery, and maintenance of GBCI credentialing and certificate programs, ensuring high-quality outcomes and program integrity
Oversee a team of up to 10 employees, providing leadership, coaching, and performance management to drive team effectiveness
Ensure all credentialing programs meet accreditation standards, including ISO/IEC 17024 and ANSI compliance requirements
Manage the Credential Maintenance Program (CMP), including policies, guidance documentation, and program reporting
Drive new credential development initiatives, ensuring projects are delivered on time with clear milestones and outcomes
Collaborate cross-functionally with Marketing, Business Development, Technology, and Customer Service teams to support program delivery and growth
Serve as the internal subject matter expert and primary point of contact for credentialing programs
Manage vendor and consultant relationships, including contracts and deliverables
Oversee translation efforts for global credentialing programs
Develop and implement functional strategies, budgets, policies, and procedures aligned with organizational goals
Support governance activities by serving as staff liaison to the Credentialing Steering Committee and Board

REQUIRED QUALIFICATIONS

Experience

Minimum of 5+ years of experience in credentialing, professional certification, test development, or related field
Proven experience leading teams and managing complex programs or projects
Strong project management experience with demonstrated ability to deliver on timelines

Education

Bachelor’s degree required
Master’s degree preferred (Business, Management, Educational Measurement, I/O Psychology, or related field)

Technology/System(s)

Microsoft Office Suite (advanced Excel preferred)
Experience with credentialing or assessment platforms preferred

Skills

Strong leadership and team management skills
Excellent attention to detail and accuracy
Strong analytical thinking and problem-solving capabilities
Effective communication and stakeholder management skills
Ability to manage multiple priorities in a fast-paced environment

Certifications

PMP or related project management certification preferred

ABOUT OUR TOTAL REWARDS PACKAGE

Salary

Final compensation and benefits will be confirmed at the time of offer and may vary based on factors such as internal equity, relevant experience, qualifications, and employment status. Please note that salary negotiations will not extend beyond the top of the internal salary range.

Benefits

We offer you:

Competitive compensation
401(k) with employer matching
Professional development reimbursement
New team member home office set-up stipend
We offer a healthcare plan through Cigna that includes medical, dental, vision, and prescription drugs. USGBC covers 100% of the premiums and an HRA that will assist you and your dependents in reaching the in-network medical deductible. You will only be responsible for the $300 individual / $600 family up front deductible for medical services before the employer funded HRA will process payments for your in-network claims
Generous paid time off (12 paid holidays, 9 paid personal sick days and based on career level either 2 to 3 weeks PTO), including operations closed for a full week between Christmas and New Year’s
6 weeks paid renewal leave after 7 years of continuous service

LOGISTICS

Location: This position is remote in the U.S.

Work Schedule: Monday to Friday from 9:00 AM to 5:30 PM in your time zone

Travel %: 10% (industry conferences/events)

EEO STATEMENT

The U.S. Green Building Council is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, sexual orientation, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law.

ABOUT US

U.S. Green Building Council (USGBC) is a mission-driven nonprofit dedicated to accelerating and scaling the transformation of the built environment. Through LEED—the world’s most widely used green building rating system— and initiatives likes Greenbuild, the Center for Green Schools and advocacy, USGBC empowers professionals to drive market transformation that advances human and environmental health, climate resilience, and equity.

Green Business Certification Inc. (GBCI) is the world’s leading sustainability and health certification and credentialing body, independently recognizing excellence in performance. GBCI administers project certifications and professional credentials and certificates including LEED, PERFORM, SITES, and TRUE Zero Waste.

We are proud to be globally recognized for our leadership in green building, environmental performance, and sustainable development.

Our Global Impact

Over 120,000 LEED-certified commercial projects worldwide
Millions of square feet of certified healthy, efficient, low-carbon space
Recognition in 180+ countries for innovation in green building and business practices

Why Join Us?

At USGBC and GBCI, you’ll work alongside passionate, mission-aligned professionals who care deeply about people, the planet, and progress. We offer:

A purpose-driven, inclusive culture
Opportunities to grow your career and take ownership of meaningful work
A chance to make a measurable impact on global sustainability efforts
We’re seeking team members who thrive in collaborative environments, are committed to excellence, and want to build lasting partnerships that drive change in the built environment.

Meet Our Leaders and Learn More about our Mission:

U.S. Green Building Council Leaders

Green Business Certification Inc Leaders

Culture and Values Statement

Working together, each of us advances our mission by respecting all voices, trusting and supporting one another, excelling through collaboration and accountability, and continuously improving ourselves and our organization.