Logo for Destination Knot

Customer Support | Cruise Specialist

Destination Knot

Key Facts

Remote From: 
Texas (USA)
Full time
English

Other Skills

  • •
    Customer Service
  • •
    Detail Oriented

Roles & Responsibilities

  • Prior experience booking or selling cruises (preferred)
  • Strong knowledge of ocean and river cruise options
  • Ability to work independently and stay organized
  • Excellent customer service and upselling skills

Requirements:

  • Recommend cruise lines, ships, and itineraries based on client preferences
  • Coordinate pre- and post-cruise travel, including flights and hotel stays
  • Book specialty dining, excursions, and onboard experiences
  • Track promotions, upgrades, and loyalty program benefits

Job description

Job Title: Cruise Travel Specialist
Location: Remote

Overview
We are seeking a detail-oriented Cruise Travel Specialist to help clients book unforgettable experiences at sea. From luxury cruises to family-friendly adventures, you’ll guide travelers in finding the perfect itinerary.

Key Responsibilities:
  • Recommend cruise lines, ships, and itineraries based on client preferences.
  • Coordinate pre- and post-cruise travel, including flights and hotel stays.
  • Book specialty dining, excursions, and onboard experiences.
  • Track promotions, upgrades, and loyalty program benefits.
  • Maintain expert-level knowledge of major cruise lines and destinations.

    • What You Bring:
  • Prior experience booking or selling cruises (preferred).
  • Strong knowledge of ocean and river cruise options.
  • Ability to work independently and stay organized.
  • Excellent customer service and upselling skills.

    • Benefits:
  • Remote role with flexible scheduling.
  • Cruise-specific travel perks, FAM trips, Hotel & Resort discounts
  • Access to exclusive industry tools and support from a dedicated team.
    •
    Ready to apply?
    APPLY
    ·

    Customer Service / Support Representative Related jobs

    Texas (USA)Customer Service / Support Representative

    Other jobs at Destination Knot

    We help you get seen. Not ignored.

    We help you get seen faster — by the right people.

    🚀

    Auto-Apply

    We apply for you — automatically and instantly.

    Save time, skip forms, and stay on top of every opportunity. Because you can't get seen if you're not in the race.

    ✨

    AI Match Feedback

    Know your real match before you apply.

    Get a detailed AI assessment of your profile against each job posting. Because getting seen starts with passing the filters.

    Upgrade to Premium. Apply smarter and get noticed.

    Upgrade to Premium

    Join thousands of professionals who got noticed and hired faster.