Manager / Associate Principal, Patient Services (Strategy and Implementation)

Blue Matter is a rapidly growing management consultancy focused primarily in the biopharmaceutical industry.  We partner with our clients to help them achieve commercial success across the lifecycle of their products, portfolios and organizations. Our project types include new product planning, launch strategy, portfolio planning, disease area strategy and organizational strategy. The majority of our work is in specialty therapeutics, including areas such as oncology, immunology, and rare disease.  Our commercial planning also spans diverse care settings with distinct market access dynamics.

As a Manager / Associate Principal with Blue Matter, you will join a startup firm with a dynamic and growing team of seasoned consultants, and have the opportunity to help grow and build the company. You will work collaboratively with senior internal and client team members to address critical business issues in biotechnology and pharmaceuticals, and deliver value through providing innovative and actionable solutions to our clients.

Primary Responsibilities

• Lead and manage project teams in the delivery of cross-functional projects across multiple areas of expertise, primarily focused on patient services but also including product/program commercialization, launch, strategy, and organizational excellence
• Support project leadership in the development of project objectives; develop and manage project plans
• Identify required project tasks, assist project leads in assigning tasks to team members, and demonstrate accountability for ensuring task completion
• Design, execute, analyze and synthesize primary and secondary research efforts
• Identify key insights, recommendations, opportunities, and threats to inform corporate and commercial strategies
• Regularly engage senior-level clients
• Recruit, develop and manage top talent
• Identify business opportunities and support new business acquisition

• Demonstrated expertise and experience in patient services commercialization, launch strategy, operations and continuous improvement in effeciency
  • Experience with patient journeys, process flows/mappings, business rule design, and voice of the customer analysis
• Demonstrated expertise in supporting the development of effective U.S. patient services strategies: 
  • Subject matter expertise in the areas of patient access, affordability, and adherence services
  • Experience in / understanding of key market access stakeholders, including patient services, payer, field/sales, trade and channel, marketing, regulatory/compliance
  • Experience in / understanding of strategy, implementation and execution in support of program operations and design
  • Experience in / understanding of evolving healthcare policy and impact on access
  • Demonstrated subject matter expertise in both the medical and pharmacy benefit across all major US payer segments (e.g., Commercial, Medicare, Medicaid, and Federal Markets) 
  • Demonstrated knowledge of reimbursement methodologies across core sites of care, including physician offices / clinics, hospital outpatient departments, hospital inpatient, and long-term care settings 
• ​​​​​​​Prior experience fielding primary market research initiatives in support of commercial strategy campaigns 
• Demonstrated ability to lead multiple workstreams across matrixed teams 
• Strong analytical and problem-solving skills 
• Excellent written and oral communication skills 

Preferred Qualifications

• Bachelors degree
• 5+ years of life sciences consulting experience or comparable biopharma industry experience

• 401k - generous employer match with immediate vesting and financial planning resources
• Comprehensive medical, dental and vision coverage options effective day 1 of employment
• Flexible spending account (FSA) or Health Savings Account (HSA)
• Company paid insurances including Short- and Long-Term Disability and Life insurance as well as additional voluntary options
• Paid parental leave for all new parents
• Health & Wellness Benefit (e.g., gym memberships; $1000 reimbursement annually)
• Employee Assistance Program
• Generous paid time off including vacation, sick days, floating and company holidays