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Strategic Account Manager - Data Center & Telecom

Key Facts

Remote From: 
Full time
Senior (5-10 years)
English

Other Skills

  • •
    Video Conferencing
  • •
    Program Management
  • •
    Professional Communication
  • •
    Teamwork
  • •
    Time Management
  • •
    Business Acumen
  • •
    Verbal Communication Skills
  • •
    Social Skills

Roles & Responsibilities

  • Extensive account development experience with a proven track record of profitable growth, especially with Tier 1 accounts in the Data Center and telecom markets.
  • Strong technical sales background with experience collaborating with engineers, product line managers, and program managers.
  • Broad network of contacts with access to key decision-makers and influencers; skilled at supporting business development and cold calling.
  • College degree or equivalent experience with 5+ years of strategic sales experience and deep knowledge of data center market trends, subsystems, and integrated solutions.

Requirements:

  • Meet or exceed quotas for the assigned brand/market and build a robust sales funnel (prospecting, growth accounts, and account management) to drive year-over-year growth.
  • Serve as the primary interface with customers via video, phone, email, and live web chat; perform discovery to qualify opportunities and recommend appropriate products and solutions.
  • Build and manage a strong sales pipeline; process RFQs, generate quotes, and follow through to closure; provide weekly forecasts and monthly pipeline reports.
  • Support trade shows and industry groups, engage in social selling (LinkedIn), and proactively resolve customer issues and inquiries in a professional manner.

Job description

The Strategic Account Manager for the Integra Brand will possess extensive experience in account development, an understanding of the Data Center market, industry trends, and experience working with Tier 1 accounts. The ideal candidate will have experience in technical sales, working with engineers, product line managers, and program managers. The candidate must have experience working with various influencers to support cold calling for business development. All potential candidates must have a strong network of contacts with access to key decision-makers and influencers. The candidate should have strong account development experience and a proven track record of profitable growth.

General Duties and Responsibilities:

  • Meet or exceed established quotas for the assigned brand/market.
  • Support trade shows, be involved in key organizations/groups, and have a strong background in social selling (LinkedIn)
  • Make outbound sales calls on sales leads and business development.
  • Provide primary interface with customers via video, phone, email, and live web chat.
  • Qualify opportunities and account potential with discovery questions.
  • Reports - Provide weekly sales reports, forecast, pre/post travel reports, and monthly pipeline funnel.
  • Complete daily sales activities from prospecting to customer follow-up
  • Build a strong sales funnel with new targets (prospecting), growth accounts (account development), and account management of existing customers to push year-over-year growth.
  • Process RFQs, generate quotes, and follow up to closure.
  • Perform customer discovery and recommend appropriate associated products, including other brand solutions.
  • Build a solution for customers with complex Custom/Special requests.
  • Resolve customer issues, questions, and complaints in a professional and collaborative manner.
  • Maintain a sales funnel to convert prospects into sales.
  • Other duties as assigned.

Education and Experience:

  • College degree or equivalent experience
  • 5 to 8 plus years of strategic sales experience managing programs and business development.
  • Candidate will have strong interpersonal skills and business acumen with a customer-centric focus and urgency to meet strategic objectives.
  • The ideal candidate will have at least 5 years of strategic sales experience, technical sales background, extensive phone contact, account development, and a proven track record in profitable growth.
  • Technical sales to meet customer needs, experience with subsystems and integrated solutions, In-depth knowledge of product lines and processes, market trends, and the marketplace.
  • Professional communication skills, written and spoken English, including correct usage of grammar and sentence structure, and appropriate professional messaging and tone.
  • General computer skills, including a solid working knowledge of Excel, Word, Outlook, MS Teams,
  • Experience working in a fast-paced sales environment.
  • Experience with a CRM system preferred.

Physical Job Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Constantly communicates with employees and leaders, both verbally and in writing.


Reports To: Senior Sales Manager, Datacenter & Telecom

Environment: Work environment is remote during normal or extended business hours. 50% - 70% travel required.

Accommodation: Candidates for the position should be able to perform essential job duties in described work environment with or without accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment Opportunity

Infinite Electronics is proud to be an Equal Employment Opportunity and Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to building a diverse workforce and we actively encourage women, minorities, people with disabilities and veterans to apply.


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