Sales & Admissions Executive

You’ll have a varied and exciting day as a Sales & Admissions Executive, building strong relationships while getting to know our students inside out. Using your insight, a bright and positive attitude, and a wide range of customer management skills, you’ll support and guide them every step of the way.

If you know how to delight customers and thrive on achieving sales targets, we’d love to hear from you.

Job Location: Remote from Brazil
Contract Type: Indefinite

About EC English Language Centres:

EC offers superior English language programmes in the top English-speaking destinations around the world, together with French in Montreal. Our world-class facilities and an outstanding team have allowed us to evolve into a globally recognized and trusted brand. Our vision is to maintain our growth while helping students from all over the world succeed in a global community. 

Our team is at the heart of everything we do, and we are proud to have created an environment that will nurture your talent, explore your ideas and recognize your achievements. Together, we turn challenges into new opportunities to help us achieve more. We dream big and we work hard. We want you to dream big too and realize your own ambitions with us.

Position Summary:  

As a Sales & Admissions Executive, you’ll ensure our agent partners and students receive an outstanding experience, guiding them through the booking process and encouraging them to choose EC.

Key Responsibilities:  

• Meet and exceed individual targets and KPIs
• Handle bookings, enquiries, and provide advice on EC centres
• Support customers in choosing the right EC products through a consultative sales approach
• Accurately input and manage bookings within EC’s central system, including amendments
• Check availability for courses, accommodation, and special requests across all EC centres
• Follow up on student arrival details, waiver forms, and ensure centres are prepared to deliver a warm welcome
• Handle and resolve customer complaints professionally
• Stay up to date with EC locations, services, and programmes
• Liaise with Finance regarding invoicing queries
• Maintain strong awareness of market trends and developments
  

Education Required:

• Post-secondary level of education
• Excellent written and spoken English

Education Desired:

• Bachelor's degree
• Fluency in Spanish

Experience Required:

• EFL/ESL Industry experience

Experience Desired: 

• Experience in a similar role
• Well-travelled

Job Specific Competencies: 

• Strong sales skills
• Professional telephone manner
• Ability to understand and process information effectively
• Strong organisational and task-structuring skills
• Customer-focused mindset
• Commitment and accountability
  

Equality and Diversity: Equality and diversity are at the heart of everything we do. Our learning opportunities are open to everyone, regardless of their background and circumstances, and we apply the same standards to the staff we employ.

Want to learn more about us? Watch the video of our EC Story and check out or EC Careers Page

Have a look around some of our schools and check out how we market ourselves to our students on our YouTube channel. 

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