The Impact You'll Make
The Inside Sales Specialist is responsible for the end-to-end remote management of assigned HVAC & Refrigeration (HVAC&R) customer accounts, including contractors, OEMs, distributors, and resellers. This role focuses on driving revenue growth through effective pricing and quotation management, structured account planning for small to mid-sized accounts, and proactive cross-selling and upselling of Danfoss HVAC&R products and solutions.
This is a remote position for someone located in the United States.
What You’ll Be Doing
- Serve as the primary point of contact for assigned HVAC&R customer accounts via phone, email, and virtual meetings.
- Develop and execute account growth plans to increase share of wallet across HVAC and refrigeration product lines.
- Prepare, manage, and follow up on pricing and quotations in line with Danfoss commercial policies.
- Identify and pursue cross-sell and upsell opportunities across compressors, controls, heat exchangers, sensors, electronic controllers, and heating products.
- Collaborate with internal teams (sales support, supply chain, engineering, and service) to ensure smooth order execution and timely issue resolution.
- Maintain accurate and up-to-date account information in the CRM system.
Key Success Measures
- Revenue growth and retention of assigned HVAC&R accounts.
- Cross-sell and upsell contribution to total sales.
- Quotation conversion rate improvement.
- Customer satisfaction scores and responsiveness metrics (including supplier performance ratings).
What We're Looking For
Required Skills, Experience & Education
- Bachelor’s degree in Business, Engineering, Marketing, or a related field.
- Proven experience in inside sales or B2B account management, preferably within HVAC&R or industrial products.
- Working knowledge of HVAC&R products, applications, and customer segments.
- Strong pricing, negotiation, and analytical skills.
- Ability to manage multiple accounts remotely using CRM and standard business tools (e.g., MS Office, Teams).
- Excellent communication, relationship-building, and customer engagement skills.
Preferred Qualifications
- Experience with structured account planning and sales pipeline management.
- Familiarity with Danfoss product portfolio and value propositions.
- Multilingual skills for regional customer engagement.
Salary Range Disclaimer: The base salary range represents the low and high end of the range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. The range for this position is $90,000 to $100,000.
What You'll Get from Us
- We promote from within and support your learning with mentoring, training, and access to global opportunities.
- You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
- We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
- You’ll receive benefits like annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great.
Ready to Make a Difference?
If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.
