At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift.
Working at Lexipol means making a difference – day in and day out.
The Work The Professional Services Accreditation team partners with public safety agencies to implement, maintain, and sustain accreditation programs that strengthen operational effectiveness, reduce risk, and ensure compliance with industry standards. A primary focus of this team is supporting agencies in New Jersey through the NJACOP accreditation program, while also contributing to accreditation efforts in other jurisdictions.
The Program Manager – Accreditation leads end-to-end accreditation projects, serving as both a project leader and subject matter expert. This role is responsible for guiding agencies through the NJACOP accreditation process, ensuring compliance, managing timelines and deliverables, and building strong client relationships that drive successful outcomes. This position is remote. #LI-Remote
This is done through working in these areas of focus:
Successful Project Delivery (40%)
Lead end-to-end NJACOP accreditation projects from initiation through completion
Develop and manage project timelines, deliverables, and documentation
Track progress and maintain accurate reporting on project status
Identify and mitigate risks, proactively resolving delays or roadblocks
NJACOP Accreditation Compliance & Expertise (30%)
Serve as a subject matter expert on NJACOP accreditation standards and requirements
Guide agencies in policy development, implementation, and compliance alignment
Conduct document reviews, assessments, and readiness evaluations
Support agencies through accreditation cycles, including preparation and maintenance
Client Experience & Relationship Management (20%)
Act as the primary point of contact for assigned clients
Build strong relationships with agency leadership and key stakeholders
Deliver training, guidance, and ongoing support throughout the engagement
Identify client needs, gather feedback, and ensure a high-quality client experience
Program Consistency & Continuous Improvement (10%)
Apply standardized processes and best practices across all engagements
Identify opportunities to improve tools, workflows, and delivery methods
Stay current on NJACOP standards, regulatory updates, and industry trends
Contribute to team knowledge sharing and process enhancements
Requirements: To be considered for this role, you will have this experience:
5+ years of NJACOP accreditation experience (Accreditation Manager, Assessor, or equivalent)
Strong working knowledge of NJACOP standards and New Jersey regulatory requirements
10+ years of public safety experience
5+ years of accreditation, compliance, or policy-related experience within a New Jersey public safety agency
Demonstrated project management experience, including managing multiple projects and deadlines
Strong communication and interpersonal skills, with the ability to work effectively with agency leadership
Bachelor’s degree or equivalent combination of education and experience
Preferred Experience:
Prior experience as an NJACOP Accreditation Manager or Assessor
Experience with CALEA accreditation programs
Familiarity with PowerDMS, PMAM, or similar accreditation management systems
Target Outcomes/ Target Results
Deliver accreditation projects on time and within scope
Achieve high client satisfaction and strong client relationships
Ensure agencies meet and maintain accreditation compliance standards
Meet or exceed productivity and utilization targets
Employee Value Proposition
Opportunity to work alongside experienced accreditation professionals with deep industry expertise
Direct impact on public safety agencies and the communities they serve
Ongoing training and development to deepen accreditation and compliance expertise
Collaborative, mission-driven team environment focused on continuous improvement
The Environment
Remote, team-based work environment
Frequent interaction with New Jersey-based public safety agencies
Strong emphasis on accountability, ownership, and continuous improvement
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time.
Compensation and Benefits Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan.
About Lexipol Lexipol is the leader in advancing total readiness for public safety agencies, helping leaders reduce risk, ease administrative burdens, and strengthen community trust. Trusted by more than 12,000 agencies nationwide, Lexipol delivers a unified platform that integrates policy, training, wellness, and reporting to simplify operations and support data-informed decisions. By equipping leaders and teams with the tools, insights, and support they need, Lexipol makes readiness possible—today and for whatever comes next. Learn more at www.lexipol.com.
Lexipol Is an Equal Opportunity Employer (EOE) Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training. #LI-RC1
