Temporary Loan Operations Representative

*Citizens First Bank is a division of Seacoast Bank. This position is for Citizens First Bank branded locations*

About the Organization: 

Citizens First Bank, a cornerstone of The Villages community, was founded by the visionary founders of The Villages in 1991.  “We are a bank created specifically to fill the needs of our community and to conscientiously and joyously serve our Villagers residents in every possible way.” -Founder Harold Schwartz.  Since that time, the vision of the Bank has expanded to build upon our purpose of serving the Villages in every way while sharing our exceptional service and lasting relationships with the people and businesses throughout Lake, Sumter, Marion and Citrus counties.  Citizens First Bank: A Five Star Bank where hospitality meets finance. 

About the Position: 

Citizens First Bank is hiring a Temporary Loan Operations Representative to join our Loan Operations Department!  The Loan Operations Representative is responsible for accurately entering, reviewing, and maintaining loan data within internal systems. The Loan Operations Representative closely monitors loan files throughout the processing cycle to ensure all documents are properly completed, verified, and aligned with organizational policies and federal and state regulatory requirements.

Key Responsibilities of the Loan Operations Representative: 

1. Provide assistance to loan customers by telephone, in person, email, or mail
2. Maintain accurate records of all communication with loan customers
3. Complete daily tasks as assigned
4. Verify data entry from previous day and input data from current day’s activity
5. Prepare loan files for imaging and verify the loan maintenance is imaged
6. Represents the company in an efficient and businesslike manner

Loan Operations Representative Requirements: 

Minimum:

• High school diploma or equivalent required plus one to two years related experience in lending, banking or related environment.
• Must have ability to read & comprehend simple instructions, correspondence, financial and legal language & written interoffice memos.
• Must be detail oriented. 
• Ability to apply concepts of basic business math. Must have the ability to calculate figures and amounts such as discounts, interest, penalties, late fees, commissions, proportions and percentages.
• Must have computer skills including working knowledge of Microsoft Office (Outlook, Word and Excel), use of calculator, fax and copy machines, and other office equipment

Preferred:

• Bachelor degree plus two years of clerical experience in lending or in a related-banking environment.

Citizens First Bank is committed to provide equal employment opportunity to all persons regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, marital status, protected veteran status or disability. In addition to federal law requirements, Citizens First Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Bank has facilities. 

Citizens First Bank is proud to be a drug, alcohol, and weapons free workplace.