Position: Agency Operations Lead
Salary: up to PHP 85,000 per month
Working Hours & Conditions: Monday to Friday, 40 hours per week with a minimum 4–6 hours overlap with Australian Eastern Standard Time (AEST)
ROLE OVERVIEW:
This is the sole creative execution seat inside the agency, every piece of visual content that leaves company's comes through you.
Your primary workload is social media content for five clients, planned and produced two weeks ahead of schedule. Alongside that, you will take on branding and packaging design for the agency's growing alcohol and beverage portfolio, and support the Meta ads specialist with campaign creative on request. Strategy and ideation are handled elsewhere — your job is to take structured, ready-to-execute briefs and turn them into high-quality, on-brand visual output, on time, every time.
You will have access to Canva Pro, Claude Pro, and Higgsfield Pro to support your design process. This is not a role where you start from a blank page, it's a role where you execute to a high standard within a well-built creative system.
RESPONSIBILITIES:
Social Media Content Design
- Design social media content for five clients full-time — minimum five posts per client per week, plus stories, across Instagram and Facebook
- Work two weeks ahead of schedule — content must be planned, designed, and queued before it goes live
- Produce a mix of static posts, carousels, short-form reels, stories, and ad creatives aligned to each client's brand guidelines
- Follow a structured approval workflow: designer to operations lead review to client approval
Short-Form Video & Reels
- Build vertical short-form reels typically 7–15 seconds in length for Instagram Reels and Facebook
- Overlay text, graphic elements, and motion onto supplied video clips
- Sync on-screen text and graphics to trending audio tracks
- Note: this is not a heavy video editing role — no motion graphics or After Effects required
Branding & Packaging Design
- Produce vector design work including SVG files, can and bottle labels, packaging mockups, and brand identity assets for the agency's alcohol and beverage portfolio
- Work from reference imagery, brand guidelines, AI-generated concept boards, and direct founder briefing
- Deliver premium, shelf-ready packaging and brand collateral for energy drink, gin, and RTD product lines
Meta Ad Creative
- Produce static and carousel ad creatives for Meta campaigns when requested by the ads specialist
- Deliver multiple creative versions and iterations for A/B testing
- Maintain well-organised, clearly labelled creative folders in Google Drive for easy access by the wider team
Workflow & File Management
- Maintain structured, searchable Google Drive asset folders for every client at all times
- Manage tasks, briefs, and approvals via ClickUp and Slack
- Work alongside the in-house AI specialist to streamline design workflows and reduce manual effort over time
Requirements
QUALIFICATIONS:
Must Haves:
- Minimum 3 years of experience as a Graphic Designer, Social Media Designer, or Content Creator within a digital marketing agency or fast-paced in-house marketing team
- Canva Pro proficiency is non-negotiable — this is your primary daily design environment and you must be fast, confident, and fluent in it
- Strong Adobe Illustrator and Photoshop skills, particularly for vector artwork, SVG files, and packaging design
- Solid understanding of social media content formats, sizing, and best practices across Instagram, Facebook, and TikTok
- Excellent written English — all briefs, approvals, and internal communication are conducted in writing to a high standard
- Disciplined file management — structured Google Drive folders maintained consistently across all clients
- Proven track record of hitting deadlines across multiple concurrent clients without being chased
- Proactive communicator — flags issues early, asks questions before guessing, and responds promptly in ClickUp and Slack
- Comfortable integrating AI creative tools (Claude, ChatGPT, Higgsfield, or similar) into daily design workflow
PREFERRED SKILLS (nice to have)
- Experience designing for premium lifestyle, alcohol, or beverage brands — packaging, label artwork, or brand identity projects
- Familiarity with Meta advertising creative formats and delivering assets for A/B testing
- Experience managing a high-volume content calendar across five or more concurrent brand accounts
- Prior experience in a remote role supporting an Australian digital marketing agency
- Exposure to short-form video content creation for Instagram Reels, TikTok, or Facebook Reels
- Experience working within a structured, brief-driven agency workflow using ClickUp or a comparable project management tool
