Brand and Communications Operations Manager

Job Title: Brand and Communications Operations Manager
Hiring Range: $79,500 - $92,500 / year
Employment Type: Full-Time
Location: Remote - U.S. location required
 

Department: Brand and Communications
Reports To: Vice President, Communications
Travel: Intermittent/Quarterly

Job Posting Close: Tuesday, April 28 at 7:00p.m. ET

About Us

Illustrative Mathematics (IM) is dedicated to creating a world where all learners know, use, and enjoy mathematics. As a problem-based curriculum developer, we foster equity and deep understanding in math education through high-quality materials and professional learning. Our collaborative and mission-driven environment supports innovative thinkers who are passionate about transforming math education.

Position Overview

As the Brand and Communications Operations Manager at IM, you will play a critical role in driving execution, accountability, and operational consistency across the department. You will serve as the operational backbone of the department, driving department projects, workflows, and processes that keep work moving forward and ensure priorities translate into high-quality, timely execution. Your work will strengthen visibility across initiatives, reduce friction, and support effective collaboration across teams and leadership. 

Key Responsibilities

• Lead department-wide project management and workflow coordination, ensuring work is clearly scoped, tracked, and executed on time
• Build and maintain systems, processes, and operating rhythms that improve visibility, accountability, and efficiency across communications and marketing workstreams
• Manage and optimize the department’s Asana environment, including templates, timelines, task tracking, and workflow structure
• Provide executive and operational support to department leadership, including meeting preparation, calendar coordination, and tracking follow-ups and decisions
• Support conference and event operations, including logistics, timelines, materials preparation, and coordination with internal and external partners

Qualifications & Skills

Required Qualifications

• At least 5 years of relevant experience in project management, department operations, program management, executive operations, communications operations, marketing operations, or a related field.
• Demonstrated success building, managing, and improving workflows, systems, and processes in a fast-paced, collaborative environment.
• Strong project management skills, including the ability to coordinate multiple priorities, track dependencies, maintain timelines, and ensure follow-through across complex workstreams.
• Strong proficiency with cloud-based systems and collaboration tools, especially Google Workspace, Asana, Slack, Zoom, Notion, and other tools used to support department workflows, content operations, and cross-functional coordination.
• Excellent organizational skills and attention to detail, with the ability to manage multiple moving pieces while maintaining clarity and focus.
• Ability to work independently, exercise sound judgment, and follow through on assignments with minimal direction and supervision.
• Experience working in a team-oriented, relationship-building, collaborative environment.
• Must reside in and be legally authorized to work in the USA.

Preferred Qualifications

• Experience providing executive support, including calendar management, meeting coordination, and preparation for senior leaders.
• Experience supporting workflow coordination, timelines, approvals, and operational processes for social media, blogs, websites, or other digital communications channels.
• Experience supporting operations for a communications, marketing, brand, editorial, creative, or similarly cross-functional team.
• Experience with department budget tracking, expense reporting, or administrative operations.
• Experience supporting digital workflow tools, publishing operations, or cross-functional systems that help manage approvals, timelines, and launch readiness.
• Familiarity with nonprofit, education, or mission-driven organizations.
• Experience working in a remote environment.

Use of Artificial Intelligence

Illustrative Mathematics welcomes applicant use of AI as a tool for preparation - such as researching, organizing ideas, or refining their resume and cover letter. However, we kindly ask that AI not be used to create original content related to the performance-based parts of our recruitment process, such as application question responses, interviews, and the completion of performance tasks. It is important to us that those reflect your own authentic perspective, ideas, and experiences. We are excited to get to know the real you and believe your genuine voice is your greatest strength. 

What We Value

At IM, we are committed to making a lasting impact through our work. We value a supportive, mission-driven culture where our shared purpose guides us. We take responsibility for the quality and impact of our work. We build trust through meaningful relationships, shared purpose, and inclusive collaboration. We embrace change, creativity, and continuous learning to meet evolving needs.

Our Benefits

In addition to competitive pay, we offer a robust and wide array of benefits to our employees. Here are the highlights:

• Fully remote work environment. Everyone works from home!
• Flexible work schedules within our Monday-Friday work week.
• Flexible paid time off.

• Closed for 10 company-recognized holidays, plus Winter Break.

• Competitive compensation and benefits package
  • Three medical insurance plans to choose from, plus dental and vision plans.
  • Employer-paid Life & AD&D Insurance, and Voluntary Life & AD&D
  • Employer-paid short-term and long-term disability insurance.
  • Voluntary accident, critical illness, and hospital indemnity insurance plans are available.
  • 403(b) retirement plan with a matching employer contribution after 90 days of employment. 
  • Allowances for internet, phone, wellness, and professional development expenses.

Please complete all areas that are indicated as required (*) on the application. Incomplete applications will not be considered.

Illustrative Mathematics is an independent 501(c)(3) nonprofit organization and does not discriminate against any applicant, candidate, or staff member on the basis of actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sex, sexual orientation, or association with a person or group with one or more of these actual or perceived characteristics.

Applicant Workplace Posters

In compliance with federal law, all persons hired for employee roles will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.