Key Facts

Remote From:

Part time

English

Hard Skills

Higher Education Program Process Monitoring Timeboxing Digital File Management Management Reporting Academic Support Services Mac OS Organizational Structure Stakeholder Communications Cultural Studies

Other Skills

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Microsoft Office
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Program Management
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Communication
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Customer Service
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Detail Oriented
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Problem Solving

Galileo Global Education

Education

About Galileo Global Education

Galileo Global Education, world leader in independent higher education with 210,000 students, 61 schools and 106 campuses in 18 countries, placed employability and innovation at the heart of its strategy for 15 years. Galileo Global Education's mission is to enable everyone, regardless of their starting point, to unleash their potential and boost their long term employability. Our vision: to move the lines of the world of Education through innovation, and the hybridization of disciplines, pedagogies, schools and geographies. The Group's schools, specialized in particular in the fields of digital, business, design, digital communication, health, arts and culture, share the same vision of higher education: the importance of interdisciplinarity, supervision of students, high quality training, international culture and professional integration.

Company type: Large

Industry: Education

Founded: 2018

Company size: 10001

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Job description

Job summary

The Academic Support Specialist is working closely with the Programme Leader for Fashion Styling courses in order to support with the administration of the programme and the organisation with the academic activities. The role supports the Programme Leader in the supervision the progress of the programme and its performance, including its efficiency and the students’ satisfaction, whilst coordinates the academic activities related to the course and tutors.

Key purpose of the role

To ensure the management of the admin programme related, by supporting the check of monthly lessons and activities delivered by tutors;
To support with the organisation of the programme;
Support the functions and processes associated with the delivery, monitoring and assessment of academic programmes to the required quality standard;
To effectively liaise with staff in relation to the co-ordination and management of academic timetables and the availability of teaching space;
To assist with providing timely and accurate management information as required by the Programme Leader;
To maintain an accurate record system of all the documents related to the programme;
To support the pedagogic activity;
To liaise with tutors as needed;
To attend meetings as required, orientations and open days;
To complete any other tasks assigned as appropriate with the role.

Education and skills

Bachelor or Master Degree
Previous experience working in a similar or administrative support position
Experience in working in creative and media environments would be beneficial
Experience of dealing sensitively with a range of enquiries and needs
Customer service skills
Problem solving skills
Excellent communications skills and knowledge of the English language, written and spoken
Knowledge of the UK Higher Education system
Knowledge of Fashion Styling as discipline or strong interest for it
Excellent knowledge of the Microsoft Office package
Knowledge of the MAC system is highly beneficial
Cultural awareness and sensitivity