Key Facts

Remote From:

Full time

Senior (5-10 years)

English

Hard Skills

Electric Power Systems Hardware Support Programmable Logic Controllers Mechanical Design Commissioning Camera Calibration Electronic Hardware Logistics Office Management Schematic Diagrams +7 more

Other Skills

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Customer Service
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Report Writing
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Customer Service
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Communication

Roles & Responsibilities

High school diploma or equivalent plus technical training
4-6 years of electrical and/or mechanical equipment experience
Hands-on experience with Programmable Logic Controllers (PLCs) and instrumentation/electrical components; ability to read blueprints, plans and wiring schematics
Willingness to travel 80-100% domestically and internationally

Requirements:

Perform on-site troubleshooting of ultrapure water purification systems and adjust equipment settings to specifications
Perform installation supervision, commissioning, operation and maintenance of equipment at customer sites
Identify and promote proactive, value-added service opportunities and develop positive relationships with customers
Self-manage travel logistics and related expenses

Job description

At Grundfos, we are passionate about solving the world’s water and climate challenges and improving people’s quality of life. As a global leader in advanced pump solutions and water technology, we consistently set the standard in terms of innovation, efficiency, reliability, and sustainability. Our commitment to making a positive impact drives everything we do, from our cutting-edge products to our dynamic workplace environment.

Job title: Field Service Technician

Job location: Remote

Summary

The Client Field Service Technician position is responsible for day-to-day operations by providing customer service and onsite scheduled maintenance for ultrapure water purification systems in our marine division. This position travels domestically and internationally 80-100%.

Core Responsibilities

Perform on-site troubleshooting of equipment
Adjust equipment settings to specifications
Identify and promote proactive, value-added service opportunities
Perform installation supervision, commissioning, operation and maintenance of equipment at customer site.
Develop positive working relationship with customers
Self-manage
Manage travel logistics and related expenses

Education, Experience, and Technical Knowledge

High school diploma or equivalent plus technical training
Industrial workplace safety (mechanical, electrical, chemical, fire and material handling)
Industrial math including applied geometry and practical trigonometry
Practical measurements (length, temperature, energy, force, power, fluid, etc.)
Bench work
Preventive maintenance techniques
Report writing
4-6 years electrical/mechanical equipment experience
Hands-on experience with Programmable Logic Controllers required
Ability to ready blueprints, plans & wiring schematics
Hands-on experience working with instrumentation and electrical components required
Previous knowledge of water purification equipment and processes preferred
Competent with personal computers and office related software.
Must be comfortable with 80-100% travel.

Benefits: