Business Development Associate

Hi, I'm Cassie Alexander, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

The Business Development Associate (BDA) helps fuel CSG’s growth by generating new business, building strong client relationships, and supporting our sales teams. You’ll research markets, qualify opportunities, and coordinate activities that move deals through the pipeline.

We are looking for a Business Development Associate who will:

• Build and grow strategic relationships with partners and prospective customers

• Conduct market and account research to identify opportunities and inform outreach

• Drive pipeline growth by following up on marketing campaigns and inbound leads

• Schedule and coordinate meetings, calls, and demos for Client Business Executives and Sales Directors

• Develop and maintain a strong pipeline through proactive prospecting via phone and email

• Meet activity targets for qualified first meetings and follow-up steps leading to proposals and pipeline

• Help problem-solve deal-level challenges to increase revenue and bookings

• Use insight-led, consultative selling to uncover customer needs and spark deeper conversations with CSG

• Partner with Sales, Marketing, Product, and Services to ensure consistent messaging and capture voice-of-customer insights

• Prepare meeting briefs and stakeholder summaries for customer conversations

• Assist with prospecting plans, pitches, presentations, and sales materials

• Provide feedback to Marketing so customer and industry insights improve future campaigns

Is this opportunity right for you? We are looking for candidates who:

• Bachelor’s Degree in business, IT, a related field or equivalent experience

• 1+ years’ experience in sales, business development, account management, or customer service

• Experience using a CRM (e.g., Dynamics)

• A structured approach to problem-solving and ability to anticipate customer pain points and needs

• Ability to design solutions for complex deal challenges

• Strong verbal and written communication and presentation skills

• Analytical skills to interpret data and recommend next steps

• Ability to read, write, speak, and understand the English language in a business environment 

CSGer Perks & Benefits

• Work from Home, in-office, or hybrid

• Employee Belonging Groups

• Healthcare: Dental, Medical

• Paid Vacation, Volunteer, and Holiday Time Off

• And so much more!

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Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.