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Senior Professional Services Consultant

Role overview

Qualifications

  • Fintech fluency with strong understanding of financial markets, trade lifecycles, and back/middle-office operations
  • Consultative mindset with ability to identify automation opportunities and articulate ROI
  • Hands-on experience with legacy reconciliation or data tools (e.g., SmartStream, Gresham, Broadridge, FIS; Xceptor, Alteryx, BlackLine)
  • Technical proficiency in SQL, Python or advanced Excel, API-led architectures, and familiarity with financial data standards and BI tools (FpML, SWIFT MT/MX, FIX, FIXML; Tableau/Power BI/Qlik)

Responsibilities

  • Lead end-to-end implementation from discovery to go-live, ensuring clients achieve milestones and realize ROI
  • Design reconciliation and data integrity models for complex financial data sets (e.g., OTC derivatives, cash equity, FX)
  • Lead migration from legacy systems or competitor tools to the Duco platform
  • Identify white-space expansion opportunities and collaborate with Account Executives and Customer Success to build enterprise-wide use cases

About the company

Duco logo

Duco

Duco enables financial services firms to control complex data using light-touch, self-service technology. We are shaping the core of new, efficient operations with customers on the sell side, buy side and major service providers. We are a technology company. Duco traces its heritage to Computer Science research in natural language processing and highly parallel algorithms and retains strong connections to University College London. At Duco, complexity and simplification go hand in hand, and we pride ourselves on our simple interfaces that enable non-technical users to deal with masses of data in minutes. For more information email info@du.co or visit our website http://du.co/

Company details

Company typeSME
Company size201 - 500

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Job description

About The Role

As a Senior Professional Services Consultant at Duco, you are an architect of efficiency and part of the engine of our growth.. You will partner with global financial institutions to transform legacy data processes into streamlined, automated workflows. You’ll bridge the gap between complex financial requirements and technical execution, ensuring that Duco becomes a cornerstone of the client’s data strategy. You aren't just following a handbook; you are a consultant in the truest sense—solving today's problems while uncovering tomorrow's opportunities. We prize curiosity, technical grit, and the ability to show clients a better way to work.


Key Responsibilities

  • Solution Delivery: Lead end-to-end implementation, ensuring clients achieve "go-live" milestones and realize immediate ROI.
  • Data Engineering & Design: Analyze complex financial data sets (OTC derivatives, cash equity, FX, etc.) and design optimal reconciliation and data integrity models.
  • Platform Migration: Lead the transition of clients from legacy systems or competitor tools onto the Duco ecosystem.
  • Complex Communication & Translation: You are responsible for taking high-density technical hurdles and "financial jargon" and distilling them into digestible, actionable insights. Whether presenting to a developer or a COO, you must make the complex feel simple.
  • Strategic Expansion (Land & Expand): While embedded with the client, proactively identify "white space" opportunities. You will map out manual, high-risk, or fragmented data processes outside the initial project scope where Duco’s platform could provide value.
  • Commercial Partnership: Collaborate with Account Executives and Customer Success Managers to build business cases for these new use cases, turning a single implementation into an enterprise-wide solution.


Experience & Domain Expertise

  • Fintech Fluency: Solid understanding of financial markets, trade lifecycles, or middle/back-office operations.
  • Consultative Mindset: A "hunter" instinct for efficiency. You should be able to spot a manual spreadsheet process from a mile away and articulate why it should be automated.
  • Competitive Knowledge: Hands-on experience with legacy reconciliation or data tools is highly preferred:
    • Reconciliation: SmartStream (TLM), Gresham (Clareti), Broadridge (PROactive), or FIS.
    • Data Automation: Xceptor, Alteryx, or BlackLine.
  • Technical Prowess: Proficiency in data manipulation (SQL, Python, or advanced Excel) and an understanding of API-led architectures. Experience with financial data standards. E.g.: FpML, Swift MT/MX (ISO 15022 and ISO 20022), FIX, FIXML. Experience with Business Intelligence (BI) tools (E.g., Tableau, Power BI, QlikSense/QlikView)


What You’ll Bring to the Table

  • Opportunity Identification: The ability to look beyond the immediate task to see the broader institutional data challenges.
  • Migration Strategy: Understanding the pain points of "on-prem" legacy software and the ability to steer clients toward a cloud-native future.
  • Influencing Skills: The ability to navigate complex client hierarchies to find the right stakeholders for new use cases.


Benefits:

  • Fully remote role from Toronto, Ontario, Canada
  • A competitive annual base salary based on experience and qualifications
  • Competitive Commission Plan Structures based on multiple revenue streams with uncapped accelerators
  • Healthcare insurance through Manulife
  • RRSP Retirement Plan match
  • Unlimited annual holiday, because we trust our people to manage their own time off
  • Enhanced family leave
  • Home working allowance
  • Personal learning and development opportunities 
  • Referral bonus if we hire someone great who you’ve recommended to us
  • Spot Rewards
  • Employee of the Month and Employee of the Year awards


Disclaimer 

Because we are committed to inclusivity, we strive to provide equitable opportunities for everyone. If you require accommodation during the recruitment process, please let us know at people@du.co. Include your contact information, the role you're applying for, and how we can accommodate you.

During the interview process and after hire, Duco does not discriminate on the basis of race, colour, gender or gender expression, sexual orientation, marital or pregnancy status, national origin, age, disability, religion or creed, socioeconomic background or status, size, or any other protected characteristic

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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