Lead, System Product Management

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Role Summary

The Lead, System Product Management is responsible for defining and driving the vision, strategy, and lifecycle of MAPS pharmacy automation system products. This role serves as the senior product authority for assigned systems and leads through influence, expertise, and outcome ownership. The position owns the multi‑year system roadmap and ensures MAPS delivers scalable, repeatable, and supportable automation solutions.

Key Responsibilities

System Strategy & Roadmap

• Own and evolve the system product vision and multi‑year roadmap.
• Translate business, quality, and technology needs into prioritized outcomes and investment recommendations.
• Guide buy‑vs‑build decisions, major architectural direction, and vendor selection.
• Define value hypotheses, success criteria, and expected outcomes for major investments.
• Lead end‑of‑life planning, decommissioning, and migration strategies for legacy components.

Portfolio Prioritization

• Prioritize system initiatives across competing demands using an outcome‑based framework.

Cross‑Functional Leadership

• Lead complex initiatives across engineering, architecture, quality, operations, and vendors.
• Drive alignment, manage dependencies, and support capital prioritization and deployment sequencing.

Governance, Risk & Quality

• Ensure systems meet quality, compliance, and reliability expectations.
• Manage risk, technical debt, and lifecycle concerns.
• Govern system design tools (simulation, staffing models, utility estimates, process models) to ensure standardization and version control.
• Govern approved solution components and service offerings to ensure scalability and enterprise alignment.
• Use system‑level metrics to guide prioritization and roadmap adjustments.

Stakeholder Engagement

• Communicate roadmap progress, trade‑offs, and system health to senior and executive stakeholders.

Customer & User Discovery

• Lead ongoing discovery with customers, operators, and internal users to identify needs and validate assumptions.
• Maintain a clear product narrative aligned to MAPS strategy and customer outcomes.

Capability Building

• Mentor product managers, product owners, and system leads.
• Contribute to product management standards and organizational maturity.

Success Measures (KPIs)

Product Strategy & Execution

• Approved system roadmaps aligned to enterprise strategy
• On‑time delivery of roadmap commitments
• Demonstrated value realization and system P&L performance

System Quality & Reliability

• Improved stability, availability, and performance
• Reduction in critical defects and incidents
• Effective management of technical debt and lifecycle risk

Stakeholder Satisfaction

• Positive feedback from business, technology, and quality partners
• Clear communication of priorities, trade‑offs, and outcomes

Organizational Impact

• Increased adoption of system design tools and approved solution components
• Improved consistency and scalability of system designs
• Growth of product management and system design capability

Minimum Qualifications

• Bachelor’s degree or equivalent experience
• Typically requires 10+ years of experience in product management, system ownership, platform leadership, or equivalent technical leadership roles
• Extensive experience in product management, system ownership, or platform leadership
• Proven ability to lead through influence and operate independently with senior stakeholders
• 5+ years of pharmacy automation industry experience preferred
• Power BI, Power Query, and SIMIO knowledge preferred

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

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McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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