Key Facts

Remote From:

Full time

English

Hard Skills

Root Cause Analysis Debugging Computer Programming Cross-Functional Collaboration Code Analysis Software Development Knowledge Base Support Engineering Help Desk Support

Other Skills

•
Troubleshooting (Problem Solving)
•
Verbal Communication Skills
•
Detail Oriented
•
Problem Solving

MEDHOST

About MEDHOST

MEDHOST is a provider of market-leading enterprise, departmental and healthcare engagement solutions to healthcare facilities nationwide. Our integrated product portfolio includes intuitive, cloud-based solutions, including YourCareEverywhere, a robust health and wellness consumer engagement platform. Our broad offering of hosting, outsourcing, marketing and consulting services are changing how clinicians and hospital leaders work and collaborate, while generating notable operational improvements. MEDHOST delivers value by enabling hospitals of all types and all sizes to better manage the business of healthcare across the care continuum while meeting evolving regulatory requirements.

Founded: 2018

Company size: 501 - 1000

Website LinkedIn See all jobs →

Job description

Shift Hours: 5:00pm to 2:00am IST

Job Location: Remote, India

Responsibilities:
- Diagnose and troubleshoot technical problems, providing effective solutions promptly.
- Examine and debug code to identify the root cause of reported issues.
- Collaborate with development teams to implement code modifications and fixes.
- Contribute to knowledge bases to enhance the efficiency of the support team.
- Work closely with support and development teams to provide insights into recurring technical issues.

Requirements:
- Bachelor's degree in Computer Science, Information Technology, or relevant experience.
- Proven experience in a support or development role, with a focus on troubleshooting technical issues.
- Proven coding and debugging skills in languages relevant to products.
- Excellent problem-solving abilities and attention to detail.
- Effective communication skills, both written and verbal.