Donor Experience Officer III, Prospect Dev. (Remote)

The physical location for the candidate selected must reside within the contiguous United States.

Who we are

Susan G. Komen brings a 100% virtual working environment and you can work anywhere within the U.S. We are a force united by a promise to end breast cancer forever. For over 40 years, we've led the way by funding groundbreaking research, community health initiatives and advocacy programs in local communities across the U.S. Susan G. Komen is the ONLY organization that addresses breast cancer on multiple fronts such as research, community health, outreach and public policy initiatives in order to make the biggest impact against this disease.

Komen strives to have a culture of passionate, growth-minded professionals who thrive in a team environment and work collaboratively to inspire greatness in others! We take an ongoing approach to ensure open communication from all levels throughout the organization. It’s encouraged to give and receive feedback to ensure two-way accountability with a focus on continual improvement both personally and professionally!

What You'll Be Doing in the role of Donor Experience Office III, Prospect Development:

The Donor Experience Officer III (DXO III), Prospect Development serves as a key member of the National Major Gifts and Donor Experience team, specializing in prospect identification, portfolio optimization, and data-informed donor strategy. This role supports the development and execution of prospect development strategies that strengthen frontline fundraising performance. Working closely with the Vice President, National Director, and frontline fundraisers, this position ensures a consistent pipeline of qualified prospects, actionable insights, and well-balanced portfolios. The DXO III will act as a strategic partner and internal resource, translating data and research into clear recommendations that enhance donor engagement and contribute to revenue growth.

This position will report to the Vice President, Major Gifts & Planned Giving. This is a fully remote position.

What You Will Bring to the Table

Conduct prospect research and identification to support the growth of a robust and qualified donor pipeline aligned with major, mid-level, and planned giving priorities

Utilize wealth screening tools, predictive modeling outputs, and donor data to identify and assess prospective donors

Partner with frontline teams to support prospect qualification and movement into active portfolios

Perform targeted and ad-hoc research to support donor strategies and funding opportunities

Recommend the assignment of prospects to frontline fundraisers based on capacity, alignment, and engagement potential

Partner with leadership to ensure portfolios are balanced, actionable, and aligned with revenue goals

Contribute to portfolio reviews by identifying gaps, opportunities, and recommendations for reassignment or re-engagement

Assist in donor reclassification efforts based on current business rules

Utilize Salesforce reports, dashboards, and related tools to track prospect activity, portfolio health, and engagement metrics

Use current dashboards and reports that provide visibility into pipeline strength and portfolio performance

Analyze donor and prospect data to identify trends and provide actionable insights to frontline staff

Ensure accuracy and integrity of prospect and portfolio data

Serve as a day-to-day partner to VP and National Director, providing research, insights, and recommendations to support cultivation and solicitation strategies

Act as a resource for interpreting wealth data, donor signals, and model scores

Act as a power user of prospect development tools and systems, including Salesforce and wealth screening platforms

Partner with operations and product teams to support enhancements to workflows and processes

Contribute to continuous improvement efforts that increase efficiency and effectiveness in prospect development

We Already Know You Will Also Have

Bachelor’s degree required

5+ years of progressive experience in development, operations, or prospect research. 3+ years of experience in a national organization ($50M+ annual budget) preferred.

Excellent organization, time management and detail-orientation skills required to manage donor caseload and document relationship status and updates.

Intrinsically motivated, able to work autonomously in a remote environment

Ability to analyze and integrate information from relevant sources.

Strong ability to work collaboratively across departments in a complex organization.

Outcome-driven with the ability to respond to changing circumstances and priorities.

Excellent communication skills, both written and verbal.

Remains composed under stress, handles responses to criticism tactfully and delivers on organizational commitments.

Possess in-depth knowledge about donor databases, preferably Salesforce.

Strong technical skills and comfort utilizing Outlook, Word, Excel, and Microsoft Teams. Knowledge of Salesforce, Asana, Gravyty, FreeWill, Chariot-DAFPay, and other platforms a plus, ability to train and coach others in these systems

Models and fosters behavior that is consistent with the beliefs, values, goals, and objectives of Susan G. Komen.

Work Experience: 5 – 7 years

Preferred experience includes: Development/Fundraising, Operations, CRM, Donor Advised Funds, Qualified Charitable Distributions, Stock Gifts, Donor Engagement, Stewardship, Prospect Research or Development

In addition to the qualifications above the successful candidate should have:

High-energy individual, with a passion to learn and contribute.

Flexibility working independently or partnering with a variety of teams.

Ability to work well across the organization with employees of all levels and in all departments.

Strong Salesforce, Word, Excel, PowerPoint, Outlook, and SharePoint skills.

Travel requirements required outside of your home office will be up to 30% or more depending on our business needs.

So what's in it for you?

Komen believes in the importance of taking care of our employees so that in turn they can be committed to supporting our critical mission to support those impacted by breast cancer and to help find cures. 

Approximate salary $66,000 to $84,000/annual, exact compensation ranges are based on various factors including the labor market, job level, internal equity and budget. Exact salary offers will be determined by factors such as the candidate's skills, experience and geographic location. Additionally, this is what Komen provides away from the computer:

Health, dental, vision and a retirement plan with a 6% employer match

Unlimited Flexible Paid Time Off plus scheduled holidays

Flexible work arrangement in a fully remote working environment

Bi-weekly work from home stipend

Parental leave

Tuition Reimbursement

A culture of learning and development

And so much more!

Komen provides a remote and/or home-based working environment for all active employees. Komen defines remote as the ability to work from any physical location within the U.S. where an employee can perform specified work duties without disruption or distraction. Komen defines home-based roles as positions that are required to reside in a specific market. Work schedules for both remote and home based are determined by the organizational needs of each department.

Susan G. Komen is fair and equal in all of its employment practices for persons without regard to age, race, color, religion, gender, national origin, disability, veteran status or sexual orientation. Additionally, we embrace Diverse Teams & Perspective and we find strength in the diversity of cultural backgrounds, ideas, and experiences.

SORRY NO AGENCIES

#LI-REMOTE

The physical location for the candidate selected must remain within the contiguous United States. In the event a move is expected to occur by the candidate selected, it must be pre-approved by Komen's HR team prior to the move.