People Learning Partner at Mukuru

At Mukuru, growth isn’t just encouraged it’s designed. As a People Learning Partner, you’ll shape how our people learn, develop, and succeed. From onboarding journeys to leadership development, you’ll play a key role in building a culture of continuous learning that drives performance across the business.

Why this role matters

You won’t just deliver training you’ll enable growth at scale. Your work will directly impact how employees perform, develop, and progress, ensuring our people are equipped with the skills needed for today and tomorrow.

What you’ll do

Design learning that makes an impact

• Develop and deliver end-to-end learning programmes aligned to business goals
• Create engaging training content, from induction to leadership development
• Ensure all learning is relevant, practical, and performance-driven

Turn data into development

• Conduct Training Needs Analysis (TNA) and identify skills gaps
• Track learning effectiveness and measure ROI of training initiatives
• Provide insights that inform succession planning and team growth

Drive a culture of continuous learning

• Partner with managers to align learning with team and business needs
• Support onboarding, reboarding, and continuous development journeys
• Introduce new learning tools, systems, and best practices

Lead delivery and facilitation excellence

• Facilitate high-quality training sessions across the business
• Ensure consistent standards in learning delivery and assessments
• Evaluate and continuously improve learning interventions

Own the learning ecosystem

• Manage training schedules, reporting, and documentation
• Ensure accurate tracking of training data and compliance
• Build strong relationships with stakeholders and external providers

What you bring

• 5+ years’ experience in a learning & development / training environment
• Experience designing and delivering end-to-end training programmes
• Strong understanding of training methodologies, assessments, and learning frameworks
• Experience with skills gap analysis and training needs analysis
• Strong reporting and analytical skills

What sets you apart

• A passion for developing people and unlocking potential
• Strong facilitation and presentation skills
• Ability to turn insights into practical learning solutions
• A proactive, innovative mindset—always looking for better ways to learn
• Strong stakeholder engagement and influencing skills

I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!


Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.

If you do not receive any response after two weeks, please consider your application unsuccessful.


NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS