Job Summary:
Aptive is seeking a dynamic, highly motivated, self-starting Consulting Generalist to support our Electronic Health Record Modernization (EHRM) efforts under our Rapid Decision Making Contract with the Department of Veterans Affairs (VA). This role is essential to the delivery of high-quality, timely training and reinforcement materials that support end-user education and awareness across VHA while also leading coordination and execution of evaluation and performance measurement activities within the Tiered Hub Process (THP). The ideal candidate is a detail-oriented communicator with strong project management, research, analysis, and executive presentation abilities. This individual will play a critical role in collaborating across subject matter experts (SMEs), training leads, and project managers to deliver visually aligned, accurate, and audience-focused content that meets VHA and CPMO standards. The qualified candidate must have proven problem-solving skills and an eye for detail.
Primary Responsibilities:
- Lead and coordinate evaluation and data-driven decision-making activities, including defining measures of success, tracking performance, and supporting implementation of evaluation frameworks.
- Serve as a project manager for assigned workstreams, ensuring alignment across teams, tracking dependencies, and driving execution to completion.
- Contribute across multiple functional areas (e.g., evaluation, engagement, training, and operations) to support overall program delivery and priorities.
- Develop clear, visually compelling presentations and supporting materials that adhere to client branding and style guidelines.
- Research and synthesize information from government documentation, internal work products, and subject matter experts to craft concise and accurate messaging.
- Collaborate closely with project leads, trainers, and facilitators to clarify messaging objectives and iterate content based on stakeholder feedback.
- Ensure all materials meet defined learning objectives and resonate with end-user needs, particularly related to education and behavior reinforcement.
- Manage version control, file organization, and documentation standards in line with federal program management norms.
- Produce high-quality, executive-ready deliverables such as MOAs, CoAs, Concepts of Operations, Project Plans, Strategic Plans, Business Rules, SOPs, and leadership presentations.
- Manage tight deadlines and prioritize tasks independently
Minimum Qualifications:
- Bachelor’s degree in communications, public policy, education, business, or a related field.
- Minimum of 8 years of consulting experience, preferably supporting federal clients or large-scale process implementation / training / comms focused programs – additional preference given to EHR, EHRM, or Clinical Health experience.
- Experience managing cross-functional, diverse, teams.
- Strong research and synthesis skills; able to extract relevant content from complex sources and distill into clear outputs.
- Excellent written and verbal communication skills with a demonstrated ability to translate complex concepts for general audiences.
- Attention to detail, proactive mindset, and strong organizational skills.
- Familiarity with Agile methodologies, particularly SAFe, and tools like JIRA, Jira Align, Mural and Lean Six.
- Ability to work independently and proactively in a fast-paced, ambiguous environment.
Desired Qualifications:
- Current VA Access (including PIV)
About Aptive:
Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation.
We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day.
Founded: 2012
Employees: 300+ nationwide
EEO Statement:
Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.
Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.
