Software Engineer (Infrastructure) - Foundations

About Phorest

Would you like to create the future of a product used by thousands of businesses and millions of consumers? Phorest Salon Software powers over 11,000 hair and beauty salons in Ireland, UK, Germany, Australia, Finland, USA, Canada, UAE and Netherlands and the platform processes 7 million appointments a month for hair and beauty consumers. Phorest is the number 1 salon software brand for premium independent salons in those markets and our next goal is to become a platform upon which other companies can build applications for premium salons.

Our system touches every point of the salon experience. We have the in-salon software desktop application, Phorest Go (the native staff application), online bookings website for salons, and custom native apps per salon. In a typical month, Phorest processes 3 million appointments and we send over 3 million SMS and 4 million emails. We process 200k online bookings per month and over 150 custom built white label native apps.

The Opportunity

You will join a high-impact team that plays a critical role in helping Phorest quickly evolve, scale, and ship great products for salon owners to run and grow their businesses. We leverage outcome-based foundational work, focusing on the most important things for Phorest's long-term success.

This team enables us to identify, prioritize, and mitigate risks that would threaten our future security, availability, or agility. You'll be working on cloud infrastructure and platform reliability for a large distributed system (event-driven and RESTful services running on Docker and Serverless), solving complex problems in an environment where we continuously improve and learn.

What You'll Do

• Design and implement cloud infrastructure solutions using AWS and Terraform, focusing on reliability, security, and cost optimization.

• Drive infrastructure improvements including implementing security enhancements (WAF, encryption, MFA), optimizing AWS resource utilization, and improving monitoring and observability.

• Build and maintain infrastructure automation, CI/CD pipelines, and deployment tooling to support continuous delivery.

• Work alongside senior developers and other technical leaders to drive platform improvements, including implementing security enhancements, optimizing cloud infrastructure, building audit systems, and improving internal data pipelines.

• Implement cost management strategies including Reserved Instance optimisation, budget alerting systems, and cost allocation through tagging.

• Collaborate with development teams to enable self-service infrastructure capabilities while maintaining security and compliance.

• Demonstrate infrastructure-as-code best practices including modularity, reusability, testing, and documentation.

• Take initiative on designing and implementing solutions that provide positive outcomes for the team and business.

Who You Are

A platform/infrastructure engineer who's comfortable with the technologies we use and working on a close-knit, collaborative team. We work to meet the needs of users throughout the business, so a multi-functional, collaborative, and service-minded attitude is key. We value good communication, empathy, and initiative in all of our engineers and employees. Some qualities specific to this role include:

• At least 3 years of professional experience with AWS cloud infrastructure across multiple services (EC2, RDS, S3, CloudFront, Lambda, etc.).

• Strong experience with Infrastructure as Code - Terraform preferred.

• Experience with CI/CD tools and practices for infrastructure deployment.

• Hands-on experience with cloud security practices including IAM, encryption, network security, and compliance.

• Comfortable with scripting and automation (Python, Bash, or similar).

• Understanding of cost optimization strategies and cloud financial management.

• Someone that challenges the norm and isn’t afraid to voice their opinion.

Benefits

🧘 Your wellbeing is important to us - we provide private healthcare, 2 Wellness Days, an employee assistance program and a free online GP service.

💰 As part of our Financial Wellbeing, we provide competitive Compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection.

🚵🏿 We help you travel by providing a bike to work scheme as well as tax saver transport tickets.

🦸‍♀️ We support the women who work in Phorest by offering 2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause.

🍼 We care for your family and provide Enhanced Maternity and Paternity Benefits.

🌳 We grow our own timber! We provide a great learning environment and extensive development opportunities. We run development programs and provide access to many online resources including LinkedIn learning.

🏠 Moving house? Phorest employees get 3 moving days.

Want to learn more about Phorest? Check out nothingventured.rocks for our blog and Insights on building an evergreen company from the team here at Phorest.

Phorest is an equal opportunity employer. For this position, flexi-time and working from home is possible. We are also open to remote work. Get in touch to ask for more information or to chat about your future with Phorest!

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.