100% remote
Preferred PST based candidate, flexible to other locations provided they are able to work PST schedule.
Monday thru Friday, 8am PST to 4:30pm PST, with a 30 minute lunch
Flexible break schedule based on deliverable demand
Provides exceptional customer service to internal and external clients for non-judicial foreclosure transactions. Processes a high volume of foreclosure orders in multiple states accurately and efficiently according to established policies and procedures.
HOW YOU’LL CONTRIBUTE
Role focuses on administrative tasks to support the day-to-day foreclosure process.
Perform quality control check.
Establish and maintain positive client/vendor relationships.
Communicate with vendors and clients regarding foreclosure matters, answering questions and providing information.
Monitor incoming email inbox
Input and update data in proprietary application
Other duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
Self-starter
Time Management skills
Team player
Resourceful
Customer service skills
Communication skills: verbal & written
Proficient MS Office skill set; Excel skills
Working with confidential and proprietary information. Able to exercise discretion, confidentiality and sound judgment
Ability to work under pressure, manage challenging customer interactions, and remain flexible to changing schedules and demands
Able to prioritize and complete multiple tasks within time constraints, paying particular attention to detail.
Familiar with basic real estate terms, foreclosure resources
High School diploma or equivalent
Office or real estate related experience
Non-judicial foreclosure experience preferred
