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Insurance Operations Associate

Key Facts

Remote From: 
Full time
Entry-level / graduate
English

Other Skills

  • Google Sheets
  • Non-Verbal Communication
  • Adaptability
  • Client Confidentiality
  • Multitasking
  • Time Management
  • Teamwork
  • Strong Work Ethic
  • Detail Oriented
  • Social Skills

Job description

Here’s what you’ll do:

Welcome to Hourly! We’re laser-focused on taking something that’s complicated and scary—paying your team, payroll taxes, and workers’ comp insurance—and making it super simple. Life doesn’t have to be so complicated, so let’s build a simpler future together! Join us and become an integral part of this exciting journey.

The Insurance Operations Associate will support the elevation, selection, acceptance, rejection, pricing, and servicing of workers' compensation insurance policies within accepted company procedures and guidelines.

The Insurance Operations Associate role will be responsible for the following:

  • Review workers’ compensation insurance applications and documentation
  • Data transfering efficiently and accurately
  • Preparing written communication on adverse underwriting decisions, proposals, referrals, rate appeals, underwriting requirements, status and declinations.
  • Basic understanding of workers' compensation.
  • Assisting with binding of policies, processing of endorsements, renewal, and new business underwriting.
  • Preparing written communication on adverse underwriting decisions, proposals, referrals, rate appeals, underwriting requirements, status and declinations.
  • Basic understanding of workers' compensation.
  • Assisting with binding of policies, processing of endorsements, renewal, and new business underwriting.

RESPONSIBILITIES

  • Review workers’ compensation insurance applications and documentation for accuracey and completion
  • Efficient and accurate transfer of data into carrier portals and Hourly admin system
  • Preparation of written communication on underwriting appetite and requirements, proposals, referrals, endorsements and declinations.
  • Assist with the tracking and communication of submissions and renewals via internal spreadsheets and documentation
  • Assist with binding of policies, processing of endorsements, along with entry and preparation of new and renewal submissions
  • Meet with Underwriting team on a regular basis to communicate coverage needs and further understand book of business

WHAT WILL MAKE YOU SUCCEED

  • Mastery of the English language, both written and verbal
  • Strong attention to detail with the ability to multitask
  • Task oriented with ability to take initiative
  • Obtain a positive and learning driven attitude with a strong work ethic
  • Excellent time management skills with ability to meet deadlines
  • Strong interpersonal skills with the ability to work well with others in a team environment
  • Ability to successfully adapt to change
  • Ability to interpret and asses data driven reports

PREFERRED EXPERIENCE

  • 1-2 years of commercial insurance experience
  • Basic understanding of workers’ compensation

Requirements

Here’s what we’re looking for:

  • Mastery of the English language, both written and verbal.
  • Strong attention to detail.
  • Ability to multitask.
  • A learning-driven attitude
  • High level of autonomy
  • High level of maturity to handle sensitive and confidential information & situations.
  • Strong work ethic and excellent time management skills.
  • Strong interpersonal skills

Benefits

BENEFITS

  • Full-time Colombian contract + prestaciones
  • Fully remote position
  • Prepaid healthcare plan
  • Bonus for every referral that joins the company
  • Academic plans

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