Junior Systems Administrator

Hi there!

We are looking for a Junior Systems Administrator to join our growing technology team. This role reports to the SVP, DevOps and is ideal for someone early in their career who is eager to learn, grow, and gain hands‑on experience supporting internal IT systems and cloud infrastructure in a fast‑paced fintech environment.

As part of the DevOps team, you will support day‑to‑day IT operations, assist with AWS cloud infrastructure, and provide end‑user support while learning best practices in system administration, automation, and cloud operations.

Requirements

• Support the DevOps team in maintaining and enhancing internal IT systems and cloud infrastructure hosted in AWS.
• Provide end‑user IT support, including onboarding and offboarding users, troubleshooting access issues, and maintaining IT inventory.
• Assist with monitoring AWS infrastructure to help ensure system reliability, performance, and availability.
• Support internal tools and platforms used across the organization (desktop and web‑based).
• Help identify opportunities to improve IT processes and operational efficiency.
• Assist with basic automation tasks and scripts using tools such as Jenkins or Ansible, under guidance from senior team members.
• Collaborate with the DevOps team to support development and release processes across distributed systems.
• Document processes, procedures, and troubleshooting steps to support knowledge sharing within the team.

Qualities 

• Strong desire to learn and grow in systems administration and cloud technologies.
• Reliable, detail‑oriented, and able to follow through on assigned tasks.
• Calm and focused when addressing support issues or incidents.
• Team‑oriented mindset with a collaborative approach to problem‑solving.
• Willingness to ask questions and take feedback constructively.
• Process‑oriented, with an interest in improving efficiency and consistency.

 Skills Requirements 

• Bachelor's degree in computer science, Information Technology, or a related field (or equivalent practical experience).
• 1–3 years of experience in IT support, systems administration, or a related role.
• Basic understanding of networking concepts and operating systems.
• Familiarity with Microsoft O365 administration.
• Foundational knowledge of Active Directory concepts.
• Exposure to endpoint security tools (e.g., CrowdStrike, Bitdefender) is a plus.
• Basic understanding of AWS services such as EC2 and S3; hands‑on experience is a plus.
• Exposure to automation tools, scripting, or CI/CD concepts (e.g., Jenkins, Ansible) is a plus.
• Strong written and verbal communication skills.
• Experience with MS Intune or device management tools. 

Preferred

• AWS certification (or working toward one).
• Basic scripting experience (PowerShell, Bash, or similar).

Benefits

• Work for a US company!
• All additional benefits by Dominican Law (13th Salary, etc.)
• Private Health Insurance.
• Paid Time Off.
• Work From Home.