Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English

Hard Skills

Google Cloud Platform (GCP) CI/CD Kubernetes Systems Architecture Observability Infrastructure Architecture Root Cause Analysis Infrastructure Automation Incident Response Multi-Agent Systems Cross-Functional Collaboration Data Sharing Continuous Improvement Process Technical Leadership

Other Skills

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Decision Making
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Communication
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Dealing With Ambiguity
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Mentorship
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Prioritization
•
Problem Solving

First American

Financial Services

About First American

First American Financial Corporation is a premier provider of title, settlement and risk solutions for real estate transactions. With its combination of financial strength and stability built over more than 130 years, innovative proprietary technologies, and unmatched data assets, the company is leading the digital transformation of its industry. First American also provides data products to the title industry and other third parties; valuation products and services; mortgage subservicing; home warranty products; banking, trust and wealth management services; and other related products and services. First American serves home buyers and sellers, real estate professionals, loan originators and servicers, commercial property professionals, homebuilders and others involved in residential and commercial property transactions with products and services specific to their needs. With total revenue of $9.2 billion in 2021, the company offers its products and services directly and through its agents throughout the United States and abroad.

Company type: XLarge

Industry: Financial Services

Founded: 2018

Company size: 10001

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Job description

Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

First American is seeking a Senior Platform Engineer II to help drive the evolution of our cloud platform capabilities in support of highly scalable, secure, and AI-enabled systems.

As a Senior Platform Engineer II, you will autonomously deliver platform capabilities that enable organizational productivity, architecting solutions that balance reliability, performance, cost, and security. You will lead complex initiatives, establish engineering best practices, and play a critical role in enabling AI-driven and agentic development workflows across the enterprise.

This role will primarily support our Bakery team, partnering closely with engineers and product stakeholders to enable secure, scalable platform capabilities that accelerate delivery. While Bakery will be your primary focus, you will also have opportunities to contribute to broader platform initiatives across the organization where your expertise can drive meaningful impact.

Our organization is deeply focused on advancing AI-assisted and AI-agentic development models. You will help design and build infrastructure, automation frameworks, and governance controls that allow teams to safely and securely leverage AI-powered systems in production.

You will architect solutions that support multiple teams and systems, lead complex incident investigations, and drive improvements in reliability, observability, and resilience. You’ll establish best practices for infrastructure automation and platform standards, while influencing cross-team alignment and enabling consistent, scalable engineering outcomes.

As a technical leader within the Bakery team, you will mentor engineers, provide architectural guidance, and help shape the team’s technical direction and culture. You are comfortable operating in ambiguous environments, making independent technical decisions, and guiding others through complex challenges while remaining hands-on.

This role is well-suited for a senior engineer who is interested in growing into broader technical or people leadership responsibilities over time, while remaining hands-on and deeply technical.

*We are open to remote candidates for this role

What You’ll Do

Architect & Deliver Platform Capabilities

Architect and implement complex cloud infrastructure and platform solutions that support multiple teams and systems

Design infrastructure solutions that balance reliability, performance, cost, and security

Establish patterns for infrastructure automation across teams

Design self-service platform capabilities that increase developer productivity

Architect scalable environments supporting AI workloads, and agentic systems

Take ownership of key platform components supporting the Bakery team and ensure their long-term reliability and evolution

Provide technical direction within the team, helping prioritize infrastructure investments and improvements

Enable AI Agentic Development at Scale

Design secure, scalable infrastructure patterns to support AI-driven development workflows

Establish guardrails, governance, and observability standards for AI-assisted and agent-based systems

Partner with application and data teams to enable model deployment, orchestration, and lifecycle management

Build automation frameworks that reduce toil and allow AI systems to safely execute operational tasks

Drive Reliability, Quality & Resilience

Lead complex incident investigations across multiple systems

Architect solutions that prevent recurring issues across systems

Establish patterns for effective incident response and recovery

Improve observability, monitoring, and resilience testing practices

Drive root cause analysis practices that produce lasting system improvements

Influence & Cross-Team Leadership

Build deep cross-functional relationships and drive coordination across teams

Influence architectural and technology decisions beyond your immediate team

Establish best practices that improve engineering efficiency across the organization

Serve as a go-to technical leader within the Bakery team, helping unblock engineers and provide architectural clarity

Partner with your manager to help set the technical tone and direction of the team

Mentor & Elevate Engineering Craft

Actively coach and mentor engineers across teams

Lead knowledge-sharing sessions on infrastructure and AI platform topics

Establish patterns for infrastructure testing and validation

Foster a culture of resilience, continuous improvement, and responsible AI adoption

Provide thoughtful feedback in code reviews and design discussions

What You’ll Bring

7+ years of experience in platform, infrastructure, or cloud engineering

Proven experience architecting and implementing complex infrastructure systems

Experience leading cross-team initiatives with organizational impact

Experience designing infrastructure solutions with ambiguity and open-ended requirements

Practical experience supporting or enabling AI-driven systems, ML infrastructure, or AI-assisted development workflows

Experience leading projects or serving as a technical lead for small teams or initiatives

Technical Expertise

Deep expertise in cloud platforms (AWS, Azure, or GCP)

Advanced proficiency in Infrastructure-as-Code and automation tooling (Terraform, Ansible)

Strong experience designing and operating CI/CD pipelines

Expertise in observability, monitoring, and incident response frameworks

Experience with containerization and orchestration platforms (Docker, Kubernetes)

Strong understanding of distributed systems and infrastructure at scale

Familiarity with LLM-assisted coding tools and models (e.g., Cursor/Copilot, and Claude/GPT) and their secure use in dev/CI workflows.

Ability to evaluate build vs buy decisions for platform components

AI-Focused Capabilities (Highly Valued)

Experience integrating AI tooling into developer workflows

Understanding of patterns supporting LLMs, agentic orchestration, or ML model hosting

Familiarity with governance, compliance, and risk considerations in AI-enabled systems

Experience leveraging AI to reduce operational toil and improve engineering throughput

Why This Role Matters

This role sits at a critical intersection of:

Platform engineering maturity

Enterprise AI transformation

Organizational productivity enablement

Technical leadership within the Bakery team

Pay Range: $148,600.00 - $198,200.00 Annually

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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