Key Facts

Remote From:

Full time

Junior (1-2 years)

English

Hard Skills

Social Media Management Calendar Management Content Creation Content Creation Web Content Management Presentation Software Office Management Business Writing Blog Platforms Stakeholder Communications Brand Management Paraphrasing Digital File Management Video Editing Online Communication Customer Development Organizational Structure Stakeholder Communications Presentation Training

Other Skills

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Client Confidentiality
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Multitasking
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Problem Solving
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Time Management
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Detail Oriented
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Reliability
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Prioritization
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Preparedness
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Relationship Management
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Creativity

hammerjack

About hammerjack

Outsource Solutions For Business hammerjack is an Australian & Philippine owned and operated offshore outsourcing services provider. Headquartered in Sydney with multiple operating offices in Makati, Manila, and Pampanga, Philippines. We specialise in providing dedicated, high performing teams and outsourced services to the global small and midsize business market. Our solutions deliver quality and consistent outcomes and are helping businesses to focus on their core competencies, reduce operating costs and deliver more value to their customers. hammerjack has been a major player in developing the new Knowledge Process Outsourcing (KPO) industry in the Philippines servicing the Australian, U.S.A and U.K markets. Over the last 7 years we have sourced trained and developed top talent focussed on the Finance, Accounting, Bookkeeping, IT and Virtual Assistant services space. Our knowledge and experience in implementing the latest technologies and systems to support the best people has led to continued success for our clients and their remote teams, all while placing information and cyber security at the forefront. Our operating model was born in the enterprise services space and has been specifically developed to cater for the small, midsize market. This experience and collaborative customer approach set business up for success, no matter where they are on their journey. We offer an enterprise level approach to continuous improvement, high performance & quality, and world class customer experience. Our ability to deliver this level of service across multiple lines of business and industry verticals is a product of our investment in people, technology and the governance that sits behind it all.

Company type: Scaleup

Founded: 2018

Company size: 501 - 1000

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Job description

Role: Virtual Assistant
Location: Hybrid (2-3x a week onsite)

JOB OVERVIEW

As a Virtual Assistant, you will be a trusted advisor and expected to support multiple senior managers and executive roles, proactively and effectively, within Australian businesses.

To be successful in this role, you will be expected to understand the business, demonstrate a high level of business acumen and exceptional organisational skills, which will contribute to seamless day-to-day operations.

DUTIES AND RESPONSIBILITIES

Main Responsibilities

Management and coordination of agendas for 1:1 and direct report meetings
Run curated content through paraphrasing filters and publish blogs/update website pages
Draft and schedule social media posts
Coordinate with meeting requestees to find the most efficient time, take minutes and provide reporting
Write error-free, eloquent emails and letters
Edit/modify documents and presentations
Maintain confidentiality and use a high degree of discretion
Coordinate travel and accommodation requirements
Minute taking for meetings
Office Coordination, general office support, and other building matters when required
Coordinate and manage multiple priorities and projects on a timely basis.

QUALIFICATIONS

Product Knowledge

At least 1-2 years of relevant experience.
Basic knowledge of social media management, including drafting and scheduling posts
Ability to create engaging content aligned with brand voice and audience
Familiarity with basic photo editing tools (e.g., Canva or similar platforms)
Basic video editing skills is a plus
Strong attention to detail and creativity in content presentation
Ability to manage multiple priorities while remaining focused on quality and delivery
Provides systematic and dependable follow-up, as well as a high level of organization and preparedness
Strong time-management skills and presentation skills

Customer Focus

Actively seeks to understand and deliver client needs, expectations, and level of satisfaction
Able to maintain good relationships with clients and other stakeholders
Proactively seeks solutions for clients
Experience in working with an Australian company is a plus

What's in It for You:

Flexibility: Work hybrid (remotely and from one of our inspiring offices) and enjoy a better work-life balance!
Inspiring Workspaces: Our offices are strategically located and designed to fuel your best work.
Free Unlimited Barista Coffee and Booze: Enjoy refreshments from our cafe and beverage bar.
Dynamic Open Spaces: Conducive for productivity and creativity.
State-of-the-Art Security: Ensuring your safety and peace of mind.
Game Rooms: Take a break and unwind with our recreational facilities.
Competitive Compensation: Your talents deserve to be rewarded! We help you negotiate with our clients.
Professional Growth: Access to ongoing training and development opportunities to help you reach your full potential.
A Supportive Community: Join a diverse and inclusive team that's dedicated to your success.
Global Impact: Be part of something bigger and make a difference on a global scale.