Position Summary
The Insurance Coordinator supports the Property Management team by managing all aspects of property-related insurance administration across a multi-state commercial real estate portfolio. This role is responsible for ensuring accurate tracking, compliance, documentation, and coordination of insurance coverage, certificates, and claims. The ideal candidate is highly detail-oriented, organized, and capable of managing multiple priorities in a fast-paced environment.
Job Details
Work from home
Monday to Friday, 8 am - 5 pm EST
Will follow PH Holidays
Key Responsibilities
Insurance Administration
• Track and maintain insurance coverage for all properties, including policies,
renewals, and expirations
• Coordinate with insurance brokers, carriers, and internal stakeholders to ensure
continuous and adequate coverage
• Review insurance policies for accuracy and completeness
Certificates of Insurance (COIs)
• Request, review, and track Certificates of Insurance from tenants, vendors, and
contractors
• Ensure compliance with lease and contractual insurance requirements
• Maintain organized and up-to-date COI records
Claims Management
• Assist in the coordination and tracking of insurance claims
• Liaise with property managers, insurance carriers, and third parties during the
claims process
• Maintain documentation and status updates for all open and closed claims
Compliance & Reporting
• Ensure all insurance requirements are met across the portfolio
• Support audits and provide documentation as needed
• Generate reports related to insurance coverage, compliance, and claims activity
Cross-Functional Coordination
• Partner with Property Management, Accounting, and Legal teams
• Provide timely updates and respond to internal inquiries regarding insurance
matters
Qualifications
• 2+ years of experience in insurance administration, property management support,
or a related field
• Familiarity with commercial property insurance, COIs, and claims processes
preferred
• Strong organizational and document management skills
• High attention to detail and accuracy
• Ability to manage multiple priorities and meet deadlines
• Strong communication and follow-up skills
• Proficiency in Microsoft Office (Excel, Outlook, Word)
Preferred Attributes
• Experience supporting commercial real estate portfolios
• Experience working with insurance brokers and carriers
• Ability to work independently while maintaining strong coordination with internal
teams

Blue Cross and Blue Shield of Tennessee

BlueCross BlueShield of Tennessee

Samsara

Allied Solutions

Sourcefit

Sourcefit DR

Sourcefit DR

Sourcefit DR