Circuit/Transport Technician

Genesis10 is currently seeking a Senior Operations Engineer, Transport Support - Remote position with a Major Telecommunications Company located in Charlotte, NC. This is an 8+ month contract opportunity.

This role requires a high degree of advanced technical, analytical, and managerial competencies to solve complex problems and issues and provide technical support to various organizations. The successful candidate will assume ownership and accountability in recognized Transport technical disciplines and provide technical leadership, guidance, and assistance to employees across departmental segments.

Responsibilities:

• Provide proactive technical leadership regarding issues related to service assurance and delivery, network reliability, and customer satisfaction
• Perform high-level analysis and identification of unique, complex, or chronic issues in the Transport network
• Design and write technical bulletins, including the production and delivery of job aids, operational processes and procedures, and technical management methodologies
• Utilize in-depth knowledge and expertise in hardware/software/database operations to include fault troubleshooting for multiple Transport platforms including, Synchronous Optical Network (SONET), and ALL Digital Access Cross-Connect (DAC), such as Titan 5500 and 532L
• Interpret Circuit Layout Records (CLR) and schematics
• Apply high-level understanding of electrical transport, to include, T3, T1 and DS0
• Provide technical direction to personnel and contractors in Field Operations and Core and Customer Installation, Repair, and Maintenance Centers

Requirements:

• Extensive knowledge and experience in architecture, interoperability, operations, growth, maintenance, and life cycle of Transport network services, and systems
• Subject matter expert in SONET and Digital Access Cross-Connect (DACS) including lower-level applications and associated technologies and configurations
• Knowledge of Element Management Systems (EMS), Operational Support Systems (OSS), network inventory, provisioning, and other support systems
• Ability to read Circuit Layer Records and Complex Schematics/designs
• Proficiency in interpersonal communications, particularly with up and downstream personnel at all company levels

Pay range: $30.00 - $50.00 per hour

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.