Key Facts

Remote From:

Freelance

Expert & Leadership (>10 years)

English

Hard Skills

Examination Of Legal Documents Admissions Operations Student Record Maintenance Application Development Data Management Data Quality Assessment Real Time Data Policy Enforcement Enrollment Management Cross-Functional Collaboration KPI Management Auditing Process Improvement Online Communication Customer Centricity Communication Software

Other Skills

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Virtual Collaboration
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Customer Service
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Intercultural Communication
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Calmness Under Pressure
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Non-Verbal Communication
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Teamwork
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Time Management
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Proactivity
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Organizational Skills
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Detail Oriented

Nexford University

E-learning

About Nexford University

Nexford University enables greater social and economic mobility across the world by providing learners with access to high-quality, affordable, dynamic education that prepares them for the global workplace. We offer a next-generation, fully online learning experience that will positively impact millions of lives around the world. NXU aims to demonstrate a more effective way of aligning credentials to the workforce--one that is far better positioned to give any learner, regardless of starting point, an educational foundation for lifelong success. We do this through curricular innovation, leadership in learning analytics and the development of models and tools that enable personalization and impact at scale. We are a cross-disciplinary team of relentlessly optimistic, ambitiously creative, solution-oriented problem solvers who collaborate to uncover and develop new scalable ways to enable our internal and external partners to consistently drive learner impact using the latest technologies and innovative practices available. Nexford University is an American university licensed by the Higher Education Licensure Commission in Washington DC and accredited by DEAC.

Company type: Scaleup

Industry: E-learning

Founded: 2018

Company size: 51 - 200

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Job description

🌍 Location: Philippines (Remote)

⏰ Working Hours: Sun–Thu, 10 PM – 7 AM (Training: Mon–Fri, 5 PM – 2 AM)

About Nexford University 🎓

Higher education re-imagined. Nexford University is designed for a global audience looking to build in-demand skills while earning recognised and accredited credentials. We've torn down the walls of the traditional campus and designed a modern learning experience that is 100% online.

Role Impact 🚀

As an Admission Officer, you will manage application reviews and support learners through the admissions process. You will ensure accuracy of records, timely progression of applications, and a seamless learner experience by coordinating with internal teams and verifying required documentation.

Key Responsibilities 🎯

Review and process applications to move learners to enrolment without delays.
Audit admission decisions to guarantee accuracy and consistency.
Maintain and update learner records across all internal systems in real time.
Verify official academic documents for completeness and integrity.
Proactively contact learners with pending documents to keep their journey on track.
Support monthly virtual sessions guiding applicants through the admissions process.
Propose concrete improvements to reduce friction in the admission journey.

Skills & Qualifications 🌟

Bachelor's degree in Business, Education, Psychology or related field.
2+ years in admissions, data management or customer service — EdTech is a bonus.
Highly organised with strong attention to detail under volume and pressure.
Clear communicator across email, phone and digital tools.
Comfortable in fast-paced, regulated, documentation-heavy environments.
Culturally aware — our learners come from 110+ countries.

What Success Looks Like 🏆