Laboratory Study Manager

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

As a Laboratory Study Manager at ICON, you will be responsible for the operational set-up & follow-up of central laboratory (CL) related activities for a project or a group of studies to guarantee alignment amongst the entire network and with Clinical Operations to support delivery of laboratory results timely at right quality and cost.

What You Will Do:

You will manage day-to-day clinical trial management activities, supporting your team to deliver quality outcomes.

Key responsibilities include:

• Ensure effective interface between Central Laboratory (CL) and Project Team, by providing support related to Human Biological Samples Management team (HBSM).

• Have input in study protocol development (mainly clinical laboratory part), CL set up including CL instructions for investigators sites.

• Be main point of contact for the clinical study team and CL.

• Responsible for overview of HBSM in the assigned projects including support investigator sites (mainly based on the cooperation with the Local Delivery Leads (LDLs)) and testing issues in CL. 

• First point of CL escalation for the clinical study teams.

• Resolve issues related to LSM deliverables and escalate as required.  

• Monitor study related activities to provide management with consolidated information on central laboratory, sample management, data delivery, CL budget review & annual forecast as well as key performance indicators to surface HBSM issues.

• Manage stakeholders at all levels of the organization. The ability to facilitate and lead cross functional meetings/challenge status quo and inefficient ways of working and need to be comfortable in a mediation role. 

Your Profile:

Required qualifications and experience:

• Bachelor's degree in a relevant scientific discipline or healthcare-related field

• At least 3 years of operational experience in clinical laboratory activities and clinical study conduct

• Proven experience in clinical project planning, project management and issues resolution

• Ability to quickly integrate with clinical development processes and global network to build strong partnership with lab vendors and sponsor’s stakeholders. 

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What ICON can offer you:

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values.   We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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