Life Sciences Field Service Engineer

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Life Sciences, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. 

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today:  time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results.

We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory.

It’s all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we’re just beginning. Working together, let’s put our time and talents together to advance human health for tomorrow.

Learn about the Danaher Business System which makes everything possible.

The Field Service Engineer is responsible for providing high quality onsite customer support and representing the face of Beckman Coulter to our customers. 

This position reports to the Southern field Servicers Manager and is part of the Field Technical Service team located in Buckinghamshire working remotely to cover Oxford & SW, London and Cambridge.  

In this role, you will have the opportunity to:

• Conducting service, repair, installation of products and ensuring Preventative Maintenance Inspections and modifications are completed within the specified time frames 

• Adhering to customer focused strategies to achieve business goals, increase customer satisfaction, whilst positioning Service Support as a positive sales differentiator in an ever increasingly competitive market. 

• Ensuring accurate and timely completion of all paperwork, debriefing and reports and maintaining accurate car inventory 
   

The essential requirements of the job include

• A minimum HNC (or equivalent) in a relevant technical subject

• Good interpersonal skills with the ability to communicate effectively both internally and externally at all levels

• Drive to continuously seek to add value to the services provided and achieve first time fixes, leading to reduced breakdown times, lower costs to the customer, thus enhancing customer satisfaction and retention.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Ability to travel with occasional overnight stays supporting both local territory and other territories as required.

• Must have a valid driver’s license with an acceptable driving record

• Ability to lift, move or carry equipment service kits

It would be a plus if you also possess previous experience in:

• Ability to travel with occasional overnight stays supporting both local territory and other territories as required.

• Must have a valid driver’s license with an acceptable driving record

• Able to travel overseas for training purposes
   

It would be a plus if you also possess previous experience in:

• Previous Life Science Liquid/Acoustic Automation experience desirable.

• Working within a Laboratory/Clinical environment.

• Fault Find Skills, IT literate, good knowledge of Microsoft Office products & confidence with other IT applications