Remote CMA/RMA Enrollment Coordinator

Chronic Care Staffing is Hiring a Remote CMA/RMA Enrollment Coordinator!

Pay: $17 – $20/hour (Full-Time, Remote)

About the Role

Are you a Certified or Registered Medical Assistant (CMA/RMA) with a passion for patient care and chronic disease management? We're seeking a Remote CCM Enrollment Coordinator to join our growing team.

In this role, you’ll be responsible for connecting patients to our Chronic Care Management (CCM) Program. You’ll identify eligible patients, obtain and document verbal consent, explain the program’s benefits, and develop initial care plans for provider review. You’ll also assess patient health, educate patients about their chronic conditions, and serve as a vital link between patients and providers—ensuring patients get the support they need.

What You’ll Do

• Conduct CCM verbal enrollments and determine patient eligibility.
• Obtain and document verbal consent for CCM services.
• Educate patients and families on chronic conditions, medications, and care expectations.
• Communicate effectively with providers, staff, and healthcare professionals.
• Promote adherence to individualized care plans.
• Increase patient self-management, assist with shared decision-making, and support patients in reaching established goals.
• Connect patients to relevant community resources to improve outcomes and satisfaction.
• Ensure compliance with CMS guidelines and healthcare regulations.

Requirements

Must-Have Qualifications

• Active CMA/RMA certification (nationally recognized).
• Active BLS certification.
• Strong organizational skills, ability to work independently, and sound judgment.
• Excellent problem-solving, clinical reasoning, and critical thinking skills.
• Strong verbal and written communication skills.
• High proficiency working in EHR systems.
• Proficient in Google Suite and EMR systems.
• Bilingual (English & Spanish).

Nice-to-Have Qualifications

• Knowledge of CCM regulations and billing requirements.
• Prior experience in care coordination, chronic care management, transitional care, or remote patient monitoring.
• Experience in patient/family education on chronic conditions and medications.
• Background in quality measures, reporting, or CMS compliance.
• Additional certifications or coursework related to care management or case management.
• Strong team-player mindset in a remote environment.

Home Office Requirements

• HIPAA-compliant workspace free of distractions.
• A private room with a locked door to prevent accidental PHI disclosures.
• High-speed internet and a CCS-approved computer with two monitors.

Benefits

• Health, Dental, Vision
• 401k Retirement
• Paid Time Off & Paid Holidays
• No Weekend Work
• Growth Opportunities
• Incremental PTO Increases
• On-the-Job Training
• Life & LTD Benefits