Manager, Higg Index Facility Tools (FSLM )

Manager, Higg Index Facility Tools (FSLM )

Full-time position, flexible/remote location preferably in India 

About Cascale

Cascale is a global, non-profit alliance of 300 leading apparel, footwear, and textile brands, retailers, manufacturers, sourcing agents, service providers, trade associations, NGOs and academic institutions.

Formerly known as the Sustainable Apparel Coalition, we are stepping into a new era of impact with a new name, new look, and same enduring vision. The SAC was incorporated as a 501(c) 6 nonprofit organization and launched the groundbreaking Higg Index suite of tools in 2011. In May 2019, the SAC spun-off the Higg Index technology platform to Higg, now Worldly, which delivers tools and services that help consumer goods businesses accelerate transformation for a more sustainable future. As of 26 February 2024, we are now officially known as Cascale. For more information, visit www.cascale.org.

Together, we are working toward a shared vision of an industry that gives back more than it takes — to the planet and its people. Through multi-stakeholder engagement, our mission is to transform business for exponential impact through groundbreaking tools, collaborative partnerships,and trusted leadership for industry sustainability.

To reach this shared vision, we have developed the Higg Index in collaboration with our members, to create a global approach for effectively measuring and evaluating the social and environmental impacts of value chains and products. Our groundbreaking tools enable organizations to identify hotspots, improve sustainability performance, save time and money, and engage with value chain partners to scale systemic change across the industry.
 

Role Overview

The Manager – Higg Facility Tools (FSLM) will lead the planning, coordination, and execution of updates, enhancements, and scaling activities related to the Higg Facility tools, with a strong focus on Facility Social & Labor Module (FSLM) and related verification processes. The role works cross-functionally with technical teams, verification services, members, and external partners to ensure high-quality delivery, stakeholder alignment, and global adoption in line with Cascale’s vision and strategy.

Key Responsibilities

Project Planning & Execution

• Lead end-to-end project management for the update and development cycles of Higg Facility tools, including FSLM.
• Develop and manage detailed project plans covering timelines, resourcing, dependencies, and risks.
• Ensure delivery against agreed milestones and proactively identify and mitigate risks or delays.
• Use project management tools and methodologies to track progress and ensure transparency.
   

Stakeholder & Member Engagement

• Serve as a primary point of contact for internal and external stakeholders on Higg Facility tools..
• Gather, synthesize, and prioritize feedback from members, stakeholders, and internal teams in line with Cascale strategy.
• Manage expectations and maintain high levels of stakeholder satisfaction.
   

Technical & Subject-Matter Expertise

• Develop and maintain a strong working knowledge of the Higg Index suite, with emphasis on FSLM.
• Act as one of the internal experts and representatives for Higg Facility tools (FSLM)
• Collaborate with technical teams to implement platform, methodology, and tool enhancements.
• Conduct User Acceptance Testing (UAT) in coordination with technical developers.
• Clearly communicate technical requirements and updates to diverse stakeholder groups.
   

Qualifications & Experience

The ideal candidate should possess the following qualifications and experience:

• 7+ years of experience in the apparel, footwear, home textiles and/or other consumer goods industries, including direct experience developing and implementing social programs at manufacturing facilities;
• Demonstrated project management, leadership, and analytics skills;
• Strong familiarity with Cascale and the Higg suite of tools, with a clear understanding of the difference in approach between Higg Index verification and standard audits;
• Experience with multi-layered, complex projects with multiple stakeholders and a solution-oriented approach;
• Experience and confidence in convening, facilitating, and leading conversations with diverse groups of stakeholders with a wide range of perspectives, and consensus building;
• Experience working with people from a variety of cultures and backgrounds;
• Excellent written and verbal communications skills;
• Ability to thrive in a fast-paced environment, managing multiple priorities.
• Capability to work independently while collaborating with staff.
• Keen attention to detail and a high level of accuracy.
• Comfortable working remotely on international time zones 
• Post-graduate diploma or Bachelor’s degree in sustainability, environmental or social sciences, engineering, or related field.
• Proficient in English

Cascale seeks a candidate who is: 

• Mission-driven: Is motivated by sustainability and the mission of the organization.  
• Team player: Has team-oriented experience and approach.
• Tech-savvy: Has the ability to understand and manage a variety of technology and software platforms to support the organization.
• Organized and detail-oriented: Is able to effectively manage many different moving parts (information, projects, software) to help keep the organization running smoothly.
• Excellent communicator: Is able to interact with people of all levels in a confident, professional manner.
   

Reporting Structure

This is a full-time role, reporting directly to the Director, Social Performance Alignment
 

Compensation and Location

The Cascale offers a compensation package and salary bands are based on country location and aims to be competitive in each market. Actual compensation will also vary depending on factors including (but not limited to) relevant experience and performance. Salary is just one component of Cascale’s Total Rewards package for employees.

Diversity, Equity and Inclusion

Cascale is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and organization’s achievement as well. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

Apply

Maybe you don’t tick all the boxes above— but still think you’d be great for the job? Go ahead, apply anyway. Please. We know that experience comes in all shapes and sizes—and PASSION can’t be learned. To be considered for this position, please apply here.