Inside Service Sales

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? 

At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.  

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. 

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.

Learn about the Danaher Business System which makes everything possible.

The inside service sales is responsible for the growth of service business especially on service contracts and parts.

This position reports to the service sales manager and is part of the equipment service located in Cytiva Shinjuku office and will be an on-site role.  

What you will do:

• Independently drive and aim 85% renewal rate for service contract renewal by communicating with dealer and customer in timely manner.
• Responsible for creating billable service quotes and following up on the order.
• Responsible for contract order management working with service delivery team.
• Supporting field service sales specialist by analyzing data and creating documents for customers.

Who you are:

• University degree with science background will be an advantage
• At least 2 years of sales experience in any market
• Basic English reading and hearing skills
• Motivated to communicate and work as a team

It would be a plus if you also possess previous experience in:

• Sales experience with GMP customers
• Salesforce

Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide.

代理店およびユーザーとのコミュニケーションを重視し、85％のサービス保守更新率を維持するポジションです。

有償サービスの見積書作成と社内外の窓口として受注前後の対応をして頂きます。

保守受注処理をサービスデリバリーチームと連携して行って頂きます。

データー解析や資料作成により顧客訪問するサービスセールススペシャリストのサポート業務を担当頂きます。

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.