Medical Bill Coordinator - Remote

PRIMARY PURPOSE: To review hospital and professional medical bills from provider including complex hospital, surgical, high level evaluation and management codes, and/or technical bills.

 ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Processes bills in accordance with multi state schedules, rules, regulations, and guidelines.
• Applies PPO contract discounts to bills.
• Reviews operative reports to determine if surgery services were appropriately billed.
• Reviews complex medical, legal and consult services.
• Contacts client or facility to obtain additional or missing information.
• Handles provider appeals where appropriate to fee schedule and contractual disputes.
• Communicates internal issues to management.
• Assists bill review team lead with workflow management, coaching and mentoring of staff.
• Assists with process, procedure and system training for new staff.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travel as required.

QUALIFICATIONS

Education & Licensing

High School diploma or GED required.

Experience

Two (2) years workers' compensation and/or bill review experience or equivalent combination of education and experience required to include provider appeals experience. PPO re-pricing, surgery review, by report and RNE review preferred. Two (2) years of experience with complex medical, legal, and consult review preferred.

Skills & Knowledge

• Knowledge of re-pricing rules and guidelines
• Knowledge of medical terminology, anatomy and surgical terms
• Knowledge of multiple state jurisdictional regulations and rules
• Knowledge of Fee Schedules, Rules, and U&C Guidelines
• Knowledge of CPT/ICD9
• PC literate, including Microsoft Office products
• Leadership skills and ability to motivate others
• Strong verbal and written communication skills
• Strong interpersonal skills
• High level of accuracy and attention to detail
• Ability to multi-task and function in high volume area
• Ability to handle deadlines and proactively problem solve
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.