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Mid-Level OSS/BSS Support Engineer (Billing & Charging) - REMOTO -2764

Xideral

Roles & Responsibilities

  • Over 5 years of OSS/BSS support experience with Oracle Communications, including BRM, Charging, Billing, Mediation, Provisioning, and Order Management
  • Advanced English proficiency (C1-C2)
  • Experience in application support, troubleshooting, monitoring, and KPI analysis; Linux/Unix knowledge
  • Experience with cloud-native platforms, Kubernetes, and monitoring tools (Grafana, Kibana, Prometheus)

Requirements:

  • Production application support and incident troubleshooting/resolution
  • System monitoring and KPI analysis
  • Documentation and maintenance of processes and systems
  • 24x7 on-call support

Job description

Estamos en búsqueda de un Mid-Level OSS/BSS Support Engineer con experiencia en entornos de Oracle Communications, incluyendo BRM, Charging, Billing, Mediation, Provisioning y Order Management.

Responsabilidades:

  • Soporte a aplicaciones en producción
  • Troubleshooting y resolución de incidentes
  • Monitoreo y análisis de KPIs
  • Documentación y mantenimiento
  • Soporte 24x7 (on-call)

Requisitos:

  • Ingles avanzado C1 -C2
  • Más de 5 años de experiencia.
  • Experiencia en Oracle Communications (BRM, Charging, Billing, Mediation, Provisioning, Order Management)
  • Experiencia en soporte de aplicaciones, troubleshooting, monitoreo y análisis de KPIs
  • Conocimiento en Linux/Unix
  • Experiencia con plataformas cloud-native
  • Conocimiento en Kubernetes
  • Experiencia con herramientas de monitoreo como Grafana, Kibana y Prometheus
  • Exposición a OSS/BSS, BRM core nodes y flujos de charging/billing en tiempo real
  • Disponibilidad para rolar turnos.

Ofrecemos:

  • Salario dependiendo de los años de experiencia.
  • Pago por asimilados.
  • Proyecto de 6 meses.
  • Trabajo REMOTO permanente.

Si cubres con el perfil postulate solo con tu CV actualizado en ingles.
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