Key Facts

Remote From:

Full time

Entry-level / graduate

English

Hard Skills

School Counseling Audit Info System (AIS) Career Counseling Career Development Analytics School Counseling Emergency Response Planning Scalability Ethical AI Course Evaluations Credit Management Statutory Law Assessment Of Suicide Risk Auditing Virtual Classroom Cross-Functional Collaboration

Other Skills

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Team Leadership
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Evaluating Staff
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Parent Communication
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Non-Verbal Communication
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Adaptability
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Multitasking
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Time Management
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Organizational Skills
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Detail Oriented
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Coaching
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Problem Solving

Job description

Location: 100% remote, Ohio residency required

Classification: Full-time, non-exempt employee

Salary: $32.72 - $43.91 per hour

Welcome to Miaplaza!

Our vision is to elevate online learning by applying the most successful approaches in virtual education to create an accessible and inclusive homeschool curriculum platform where all students can be successful!

MiaPrep Online Academy of Ohio is our newest offering for Ohio families looking for a flexible public school option. The school will serve grades 7-11 in its first year. The school aims to serve 250 students year one, with plans to grow to over 1,000 students by 2030. 🚀

We’re seeking a passionate and resourceful Student Services Manager to join our team with a start date of June 15, 2026. The person filling this role will design, implement, and lead a comprehensive, compliant, and student-centered counseling program for a new Ohio-based virtual high school. This role is responsible for establishing systems that ensure accurate graduation tracking, state compliance, and equitable student outcomes, while building a strong, collaborative counseling team from the ground up.

This leader will serve as a key member of the school’s leadership team, working cross-functionally to align academic programming, student services, and operational systems with Ohio’s graduation requirements, accountability model, and reporting structures.

Key Responsibilities:

Program Design and Implementation

Build and launch a comprehensive high school counseling program aligned to Ohio graduation requirements (credits, EOCs, seals)
Design scalable systems for:
- graduation planning
- credit tracking
- student interventions
- transcript accuracy
Establish counseling and advising workflows that support both compliance and student-centered service delivery in a virtual environment
Develop partnerships with community colleges around the state to offer Dual Credit opportunities for students
Develop a career and technical pathway for students as an alternate path to graduation

State Compliance and Graduation Systems

Serve as the school’s subject-matter expert on:
- Ohio graduation requirements
- End-of-Course Assessments (EOCs) and other Ohio state tests
- Graduation seals
- EMIS reporting structures
Develop and oversee processes ensuring:
- accurate credit assignment and subject-area coding
- proper documentation of graduation seals
- alignment between course offerings and state standards
Partner with operations teams to ensure clean, audit-ready data systems

Leadership and Team Development

Hire, train, supervise, and evaluate a team of school counselors and student advisors
Foster a culture where every team member strives to live by our Core Values:
- Start with Students
- Total Ownership
- Excellence Always
- Constant Growth
- Be Good Humans
Provide ongoing coaching and professional development aligned to best practices in virtual school counseling and student advising

Student Support and Intervention Systems

Design and implement systems & supports for identifying and assisting at-risk students
Lead schoolwide efforts to improve:
- student attendance and engagement
- credit attainment
- on-time graduation
- performance on Ohio State Tests
Ensure equitable access to resources and clear pathways for all students

Systems and Operations

Lead the development and implementation of:
- SIS workflows
- graduation audit systems
- transcript review protocols
Continuously evaluate and refine systems to improve efficiency, accuracy, and scalability

Data Analysis and Decision Making

Accurately interpret and utilize student data to provide up-to-date information and recommend changes in our new processes as needed
Collect education and career data of alumni to determine the effectiveness of our school and recommend adjustments as needed
Support student enrollment expansion goals by communicating with prospective parents and providing clear and actionable data to show solutions for their educational needs

Schedule

MOAO staff are expected to have 40 hours of availability each week on a year-round basis.
A minimum of 25 hours of availability per week during school hours, Monday through Friday between 8 am and 4 pm in the Eastern time zone is required to accommodate office hours, staff collaboration, and student communication.
Availability in the evenings occasionally to accommodate parent meetings.

Requirements

Master’s Degree in school counseling, or any equivalent combination of training and experience that provides the required knowledge, skills and abilities
3+ years in an academic counseling role at the high school level
3+ years managing people in a school counseling department
Strong written and verbal communication skills
Ability to work independently in a remote setting
Excellent organizational and multitasking skills
Tech-savvy with an ability to learn new platforms quickly, such as gradebooks, Google Classroom, curriculum platforms, and Google Workspace
Proficiency in (or willingness to learn) responsible use of AI tools to increase efficiency in the education sector
Current resident of Ohio or willing to relocate to Ohio

All MOAO staff are considered mandated reporters and are required to respond to student safety and mental health concerns in accordance with the MOAO Crisis Response protocols. This includes participating in required training and, when appropriate, administering the Columbia Suicide Severity Rating Scale (C-SSRS) and following all documentation and escalation procedures.

The ideal candidate also brings:

Ability/willingness to attend some in-person field trips and activities in Ohio
Supervisory experience in counseling or student services
Experience in virtual education
Experience with a school launch

Compensation & Benefits

The expected starting pay range is $32.72 - $43.91 per hour. Student Services Managers at MiaPrep Online Academy of Ohio work an average of 40 hours per week. When working year-round, this can equate to an annual pay range of $68,057 - $91,332.
- Note: Hours worked over 40 hours will be paid at a rate of 1.5 times the regular hourly rate.
Miaplaza’s compensation philosophy ensures equity and competitiveness while considering the regional differences in labor costs. Specific rates will be provided during the hiring process and are aligned with market data and internal equity.
Compensation is evaluated twice per year, based on performance. MOAO Staff compensation is first and foremost determined by performance and impact.
Full-time employees are eligible for health, dental, and vision insurance, inclusive of specialty care options like fertility benefits, mental health services, and chiropractic care, FSA, HSA, and more.
All employees are eligible for a 401(k) retirement plan with employer match.
PTO is all-purpose time off, and combines traditional vacation and paid sick leave plans into one flexible, inclusive policy. Eligible employees can use PTO for all kinds of absences including: vacation, holidays, illness, injury, family leave, and other personal business. Full-time employees receive 16 hours of floating holiday PTO per quarter and accumulate additional PTO at the rate of 1 hour per every 17 hours worked. Annually, this amounts to approximately 122 hours per year or 15 eight-hour days on average.
Parental leave, and other perks and benefits are also available.
We invite your family and friends to join our journey! All employees receive free site memberships and discounted MOHS tuition for the children in their household, plus two additional memberships for other children in their lives.

➡️ You can hear our CEO, Johannes Ziegler, discuss our company’s values and future here!

➡️ Learn more by visiting our careers page!

Ready to apply?

Join our team at Miaplaza! Start by submitting your application and resume. Our hiring process involves an assessment, followed by two or more interviews and a role-specific assignment.

We're building an inclusive workplace where everyone belongs. As an equal-opportunity employer and E-Verify participant, we welcome candidates from all backgrounds and experiences. We consider all qualified applicants regardless of race, color, religion, sex, orientation, gender identity, national origin, disability, veteran status, age, or arrest/conviction records in accordance with applicable laws.

Need accommodations during the application process? Simply let us know before your assessment. We'll work with you to provide any necessary adjustments, including alternate versions of the assessment or assignment based on your needs.

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