Key Facts

Remote From:

Connecticut (USA)

Full time

Mid-level (2-5 years)

English

Hard Skills

Other Skills

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Data Reporting
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Report Writing
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Microsoft Office
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Decision Making
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Professionalism
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Leadership
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Teamwork
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Training And Development
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Personal Integrity
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Organizational Skills
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Analytical Thinking
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Business Acumen
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Verbal Communication Skills
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Coaching
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Problem Solving

Post University

About Post University

Based in Waterbury, Connecticut, since 1890, Post University is known for its innovation and focus on providing every online and on-campus student an extraordinary educational experience with an unmatched level of personalized support. Among the first in the nation and the first in the State of Connecticut to offer full degrees online, Post fuels the personal aspirations and career goals of its students with inventive and robust learning technologies that deliver in-demand undergraduate and graduate degree programs, small class sizes, individual attention, and customizable degree concentrations. Respected for its Honors Program, NCAA Division II athletics, and pioneering role in online education for more than 20 years, Post University is licensed by the State of Connecticut through the Office of Higher Education and is accredited by the New England Commission of Higher Education (NECHE). The following degree programs offered by the Malcolm Baldrige School of Business are programmatically accredited by the Accreditation Council for Business Schools and Programs (ACBSP): Associate of Science – Accounting, Marketing, Management; Bachelor of Science – Accounting, Business Administration, Finance, Management, Marketing, Sport Management; Master of Science – Accounting; Master of Business Administration (MBA). Post is ranked among the best by U.S. News & World Report. Learn more about how Post Makes It Personal™ by visiting www.Post.edu. For useful consumer information go to http://post.edu/consumer-information.

Founded: 2018

Company size: 1001 - 5000

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Job description

POSITION SUMMARY:

The Specialist for Academic Quality & Assessment supports institution-wide efforts to improve academic quality through effective assessment practices, data management, and continuous improvement initiatives. Reporting to the Director of Academic Quality & Assessment, the Specialist assists with operational execution of assessment activities, survey administration, and data processing. The role collaborates with Deans, program chairs, associate faculty, and academic leadership to ensure accurate reporting, compliance with assessment expectations, and alignment with institutional goals.

ESSENTIAL FUNCTIONS:

Student Learning Outcomes & Assessment Support

Assist program chairs with student learning outcomes questions and assessment practices.
Support implementation of assessment activities and contribute to program review processes.
Maintain and update the Learning Outcomes Dashboard, including accurate data uploads.
Provide technical support for assessment tools, surveys, and data entry.
Assist in developing methods for evaluating student success outcomes.

General Education & Curriculum Support

Support application of revised learning outcomes and assessment strategies.
Assist in developing and maintaining AAC&U‑aligned rubrics.
Coordinate data collection and conduct preliminary analysis for curriculum improvements.
Support First Year Experience (FYE) assessment through data gathering and reporting.

Program Development & Improvement Support

Provide logistical and data support for Program Summit activities and program visualization processes.
Assist program chairs with curriculum alignment, outcomes mapping, and rubric development.
Support cross program‑ communication and sharing of best practices.

Survey Administration & Data Operations

Support End‑of‑Course (EoC) survey processes, including population files, uploads, and dashboard updates.
Assist with Alumni Survey administration and reporting.
Prepare data files and coordinate with vendors for external surveys (RNL, NSSE, etc.).
Maintain and update the Graduation Application Employment Questions dashboard.

Data Analytics & Reporting

Conduct preliminary data analysis to identify trends that inform decision‑making.
Prepare basic reports related to retention, graduation, and assessment findings.
Validate and upload data from institutional sources.

External Relations & Compliance Support

Assist in collecting and preparing data for accreditation, external ranking surveys, and compliance reporting.

Collaboration & Professional Development

Collaborate with the ASC Assessment Coordinator and other assessment personnel.
Participate in training and professional development related to assessment and data practices.
Represent the department on committees or working groups as assigned.

QUALIFICATIONS:

Master’s degree in education, research, analytics, administration, or related field.
3+ years of experience in higher education assessment, institutional research, or educational effectiveness.
Knowledge of student learning outcomes assessment and program evaluation practices.
Skill in survey administration, data collection, and fundamental statistical analysis.
Proficiency with Microsoft Office; experience with LMS and assessment platforms preferred.
Strong organizational, communication, and problem-solving skills.

COMPETENCIES INCLUDE:

Analytical- Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures.
Culture Influencer-Builds a culture of accountability, innovation, and service excellence that reflects Post’s student-centered mission and collective academic and University vision.
Business Acumen – Understands business implications of decisions; supports organization’s goals and values; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals.
Change Management – Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change.
Facilitator-Coaches teams to lead without ego, collaborate across boundaries, and operate as one university community, honoring that Post’s schools are interdependent and aligned, not siloed.
Curriculum development and assessment - Demonstrates expertise in curriculum development and course/program assessment.
Design – Generates creative solutions; uses feedback to modify designs; applies design principles; demonstrates attention to detail.
Mission Aligned-Embodies and champions Post University’s non-negotiable behaviors, fostering a unified academic and operational culture across all four schools and institutional partners.
Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values.
Judgment – Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making processes; makes timely decisions.
Leadership – Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences action and opinions of others; inspires respect and trust; accepts feedback from others.
Oral & Written Communication – Has proven writing and editorial skills. Speaks and writes clearly, informatively, and persuasively in positive or negative situations; varies style to meet needs; listens and gets clarification; responds well to questions; demonstrates group presentation skills; presents data effectively.
Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyses information skilfully; develops alternative solutions; works well in group problem solving situations; uses reason especially when dealing with emotional topics.
Professionalism – Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for their own actions; follows through on commitments.
Quality Management – Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
Reinforces that command-and-control leadership does not succeed at Post
Technology utilization in education – Demonstrates utilization and integration of technology into curriculum.

WORK ENVIRONMENT/CONDITIONS:

The work environment and physical demands are characteristic of those in an academic and/or office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position is remote-friendly, but the individual is expected to be on campus regularly and be available for on-campus events and special occasions as needed.