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Services Field HR Manager – Southwest/Gulf Regions

Roles & Responsibilities

  • 5+ years of experience in Human Resources, with knowledge of employment law, employee relations, staffing, training and compensation
  • Strong written and verbal communication, presentation facilitation, conflict management and problem-solving skills
  • Ability to drive change and lead HR programs across multiple regional business units
  • Experience in leadership development, performance management, and delivering HR training/tools (e.g., New Leader Assimilations, 360-degree feedback, Servant Leadership, Open Door Policy)

Requirements:

  • Provide advice and counsel on associate relations issues; identify culture/values breaches; conduct investigations; ensure consistent processes across business groups
  • Execute HR programs to support the business and ensure consistency in HR SOPs and employment law across the region
  • Assist with leadership and associate development and performance management; educate on enterprise HR tools and facilitate training sessions (New Leader Assimilations, 360-degree feedback, Servant Leadership, Open Door Policy)
  • Act as Associate Advocate; gather feedback via town halls, associate surveys, round tables and exit interviews; collaborate with leaders to implement solutions for a positive associate experience

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Associate must reside within driving distance of at least one branch location in this region - Texas, Louisiana

Position Purpose:

The Services HR Manager is responsible for implementation of HR programs and processes, to maximize business performance and champion excellent Associate and Customer experience in designated regions. This role supports Home Depot Exteriors, Home Depot Interiors, Lead Generation and Core THD Services teams. The Services HR Manager provides council to General Regional Managers for HDE and HDI, Regional Core Services Managers and Territory Managers Lead Generation for their respective regions. Services HR Manager is an influential, courageous, knowledgeable and trusted HR business partner that drives effectiveness and success in areas of organizational effectiveness; talent planning; efficient staffing; policy compliance; learning and development; associates engagement; positive associate relations and career pathing across multiple Services organizations.


Key Responsibilities:

  • 30% Provides advice and council in general associate relations issues. Identifies breaches of culture and/or values that negatively impact workplace and addresses them. Gathers information and resolution for investigations. Ensures the same processes are followed in each business group.
  • 25% Effectively executes human resources programs that support the business and drives consistency in practice of HR SOPs and employment law. Drives consistency and best practices within multi-business client group.
  • 25% Assists with leadership & associate development as well as performance management in assigned Services region. Educates on existing enterprise HR tools and facilitates training sessions to ensure ongoing development (New Leader Assimilations, 360 degree feedback, Servant Leadership, Open Door Policy Training, Selection).
  • 20% Acts as Associate Advocate, stays closely connected with client groups in the field through various of listening mechanisms such as: town halls, associate feedback surveys, round tables and exit interviews. In partnership with leaders, formulates solutions and action items to support positive associate experience.


Direct Manager/Direct Reports:

  • This position reports to the Divisional HR Manager - Services.
  • This position has 0 direct reports.


Travel Requirements:

  • Typically requires overnight travel more than 50% of the time.


Physical Requirements:

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.


Working Conditions:

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


Minimum Qualifications:

  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.


Preferred Qualifications:

  • 4 to 6 years of experience in Human Resources is preferred.


Minimum Education:

  • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.


Minimum Years of Work Experience:

  • 5


Competencies:

  • Technical knowledge of Human Resources specialties including employment law, employee relations, management and organizational development, staffing, training and compensation.
  • Written and verbal presentation & facilitation skills including stand-up presentation skills. Effective communication skills.
  • Problem solving and organization skills.
  • Conflict management skills.
  • Strong knowledge of Home Depot business processes.
  • Experience or capability in supporting multi-business units from people programs perspective
  • Strong Learning Agility
  • Action Oriented (prioritizing needs from multiple business leaders)
  • Ability to effectively drive change and strong results
  • Process orientation
  • Strong Business Acumen

For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:
 

The pay range for this position is between $100,000 - $120,000

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