Administrative Team Lead

Job Summary: 

The Administrative Team Lead provides day-to-day leadership and support to the Administrative Support Specialist team while continuing to perform core administrative support functions. This is a step-up opportunity for someone looking to grow into a leadership role, with an emphasis on developing team resources, improving processes, and supporting team training. This role serves as a key liaison between the Administrative Support Specialist team and engineers/project managers, ensuring clear communication, balanced workloads, and consistent, high-quality support across offices. The Team Lead partners closely with the Administrative Manager to support team operations, development, and process improvements.

Duties/Responsibilities: 

• Perform advanced Administrative Support Specialist tasks, maintaining a strong understanding of day-to-day team responsibilities
• Serve as the primary point of contact for the Administrative Support Specialist team for questions, guidance, and support
• Act as a liaison and buffer between the Administrative Support Specialist team and engineers/project managers, helping facilitate communication and resolve issues
• Assist in delegating tasks and balancing workloads across the Administrative Support Specialist team
• Lead and support training efforts, including onboarding new team members and developing ongoing training resources
• Create and maintain how-to guides, process documentation, and team resources to improve consistency and efficiency
• Identify opportunities to streamline and automate processes, reducing manual effort and improving team effectiveness
• Help navigate and support difficult or sensitive conversations with professionalism
• Partner with the Administrative Manager on team coordination, performance feedback, and operational needs
• Monitor and help ensure quality and consistency of deliverables produced by the Administrative Support Specialist team
• Maintain a minimum of 30 hours per week, with flexibility to increase hours based on workload and team needs
  

Education and Experience: 

• High School Diploma or equivalent required
• Minimum of 3–5 years of experience as an Administrative Support Specialist or in a similar administrative role
• Demonstrated experience supporting multiple teams or projects
• Prior leadership, mentoring, or informal lead experience preferred
• Experience creating training materials, process documentation, or workflows preferred
• Valid Driver’s License may be required depending on office needs

We are a mid-sized consulting firm providing water, wastewater, civil, transportation, and structural engineering services throughout the West including Oregon, Washington, Idaho, Nevada, and Utah. We provide client-focused solutions in surface water, water and wastewater engineering, as well as transportation planning, roadway, bridges and vertical structures, site civil design, construction management, electrical, controls, and surveying. Our clients include federal, state, and local agencies as well as small and medium sized cities. Our work is never boring and always influences the communities we serve. We take joy in everything we do – from work to play – our staff finds ways to be more human and balanced. 

Please review the Voluntary Self-Identification of Disability form found here to answer the questions provided at the bottom of the application process. 

Keller Associates, Inc. is an Equal Opportunity Employer 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.