About Rimini Street, Inc.
Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software.
Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects.
The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.
We are actively seeking a Tax & Regulatory Onboarding Administrator. The Role reports into the Project Management Office (PMO) within the Global Services Delivery (GSD) organization. Qualified candidates can work remotely, preferred location is near Kuala Lumpur (KL).
Position Summary
The Tax & Regulatory Onboarding Administrator is a client‑facing administrative role that supports the onboarding of Tax & Regulatory services. The role serves as a liaison between clients and internal teams, ensuring clear communication, accurate documentation, and coordinated onboarding activities. This position requires strong organizational skills, attention to detail, and the ability to operate effectively in a regulated, process‑driven environment.
Essential Duties & Responsibilities
- Collaborate with the Global Client Onboarding (GCO) and the Global Product Delivery (GPD) teams, serving as a client‑facing administrative liaison for Tax & Regulatory onboarding services.
- During onboarding, act as the primary administrative point of contact for Tax & Regulatory activities, coordinating communications, leading onboarding calls, and facilitating the resolution of Tax & Regulatory–related issues that may arise.
- Introduce clients to the appropriate Rimini Street Tax & Regulatory regional teams, ensuring a smooth transition through clear communication, documentation, and handoff of required information.
- Support the successful completion of the client’s Tax & Regulatory onboarding experience by tracking deliverables, monitoring timelines, maintaining onboarding documentation, and proactively escalating risks or issues.
- Maintain accurate and up‑to‑date client records, including Tax & Regulatory profiles, onboarding artifacts, correspondence, and deliverables in designated systems.
- Assist with the preparation and delivery of standard onboarding materials, reports, summaries, and status updates for internal and external stakeholders.
- Participate in continuous improvement initiatives related to the Tax & Regulatory onboarding and delivery processes, including streamlining workflows, enhancing reporting, and supporting automation of administrative tasks.
- Manage internal and external communications related to Tax & Regulatory administration in a professional and client‑focused manner.
- Handle confidential client and company information with discretion and in compliance with company policies and applicable regulatory requirements.
Education
- Bachelor’s degree in Business Administration, Accounting, Finance, or a related field preferred; equivalent work experience will be considered.
- Additional coursework or training in tax, compliance, regulatory affairs, or business operations is a plus.
Experience
- 2–4 years of experience in an administrative, coordinator, or support role, preferably within tax, regulatory, compliance, finance, legal, or professional services environments.
- Experience supporting cross‑functional teams and managing multiple concurrent tasks or deadlines.
- Prior experience in a client‑facing or stakeholder‑support role is preferred but not required.
- Familiarity with regulated environments or compliance‑driven processes is a plus.
- Experience working with enterprise systems, document repositories, or ticketing/workflow tools is preferred.
Skills
- Proficiency in spoken and written English, with the ability to communicate clearly and professionally with clients and internal stakeholders.
- Strong organizational and time‑management skills, with the ability to manage multiple tasks and priorities.
- High attention to detail and accuracy when handling regulatory, compliance, and client‑specific information.
- Effective written and verbal communication skills, including documentation and status reporting.
- Proficiency in Microsoft Office applications and comfort working in enterprise systems and document repositories.
- Ability to handle sensitive and confidential information with discretion and professionalism.
Why Rimini Street?
We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.
Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:
- Company
- We dream big and innovate boldly.
- Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.
- Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.
- Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.
Accelerating Company Growth
- Nasdaq-listed under ticker symbol RMNI since October 2017
- Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
- Over 2,000 team members in 23 countries
- US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/
Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.
To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com
Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.
