Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by 1) providing the best services for homebuyers, 2) led by advantaged underwriting in insurance, 3) to protect the whole home.
As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.
In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.
Job Title: Quality Assurance Auditor, HOA
Location: Colombia
Workplace Type: Remote
This role is employed through RemoFirst, Proch Group's Employer of Record partner in Colombia. Your employment will be legally administered through RemoFirst, while your day-to-day work is led by Porch Group.
Job Summary
The future is bright for the Porch Group, and we’d love for you to be a part of it as a Quality Assurance Auditor.
The Quality Assurance Auditor is responsible for conducting thorough audits of new agents, branch, and producer sign-ups within Salesforce to ensure data accuracy, compliance, and alignment with company policies and regulatory requirements. This role centers on post-signup reviews, documentation validation, and identifying errors or discrepancies in onboarding processes.
What You Will Do As A Quality Assurance Auditor
Audit new agent, branch, and producer onboarding records in Salesforce for completeness and accuracy
Review submitted documentation to verify required information is present and correctly categorized
Check that onboarding workflows, approval processes, and escalation paths were properly followed
Ensure compliance with internal policies, client requirements, and regulatory standards
Identify data entry errors, missing documentation, and discrepancies in sign-up details
Validate that all mandatory fields and templates are correctly used
Track audit findings and maintain detailed logs of errors and inconsistencies
Generate audit reports highlighting common issues, trends, and root causes
Escalate critical discrepancies, compliance breaches, or recurring onboarding problems
Participate in calibration sessions to ensure consistency in audit evaluations
Recommend corrective actions and process improvements based on audit results
What You Will Bring As A Quality Assurance Auditor
Demonstrates strong auditing and analytical capability when reviewing Salesforce records and onboarding documentation, ensuring data accuracy and completeness.
Maintains a high level of attention to detail, consistently identifying discrepancies, missing information, or documentation errors within onboarding records.
Effectively interprets and applies onboarding policies, procedures, and compliance requirements when evaluating documentation and system entries.
Communicates audit findings clearly and professionally through written reports, summaries, and documented feedback.
Analyzes onboarding activity across agents, branches, or producers to identify recurring documentation issues, operational risks, or process gaps.
Exercises objective judgment and applies evaluation standards consistently to ensure fair and accurate audit outcomes.
Utilizes Salesforce and related onboarding systems efficiently to review records, validate documentation, and trace activity history.
Leverages Excel or other reporting tools to organize audit data, analyze trends, and support reporting of findings.
Experience working with global and/or US based business teams
Excellent written and communication skills in English language
Workspace: A quiet space to work, an internet connection of at least 30 Mbps download | 10 Mbps upload
This is an ongoing, open job posting. Candidates may apply at any time.
What You Will Get Supporting Porch Group
Quick recruitment process through video calls.
Monthly salary: COP 3,200,000.00
Training: paid initial training, as well as ongoing training to help you develop in your role and career.
Support: You’re working from home, but not alone! Your team is available in real-time to help you be successful!
Work/Life Balance: This is a 100% remote job, which means no more time wasted in traffic! Spend more time at home, where your family needs you!
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What’s next?
Submit your application and our Porch Group Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have!
Porch is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.
Porch is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.
Porch Group is an E-Verify employer. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.
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