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Marketing Manager at Trialfacts

Roles & Responsibilities

  • 3+ years running multi-channel marketing campaigns (content, email, social, paid)
  • Strong writing, editing, and content quality-checking skills
  • Experience managing freelancers or agencies, with clear briefs and performance reviews
  • Proficiency in marketing analytics, dashboards, A/B testing, and performance reporting

Requirements:

  • Build the proof engine: conduct case-study interviews, manage outreach pipeline, write outreach emails, and convert proof into published case studies and data-driven content
  • Run channels and campaigns: oversee content, email, newsletters, social, lead magnets; manage freelancers/agency partners for content, design, and paid ads; collaborate with sales and analytics to measure performance across two audience segments
  • Scale marketing operations: improve workflows, document processes, set up systems, and leverage AI tools for content, design, analysis, and automation
  • Lead the rhythm: run weekly marketing meetings, set measurable goals for freelancers and future team members, and ensure deadlines and quality standards are met

Job description

Marketing Manager: Help Accelerate Cures in 10 Major Diseases

100% Remote | Flexible Hours | Unlimited Paid Leave | Global Team & Clients

The short version

We're hiring a Marketing Manager to run the B2B marketing at Trialfacts, a clinical trial recruitment company that's been in business for 19 years. Your job is marketing Trialfacts to the academic researchers and commercial sponsors who run clinical trials at institutions like Harvard, Yale, and Stanford.

You'll manage content, email, case studies, freelancers, and analytics. You'll work with the CEO to build the marketing function across two segments and all channels. The strategy gets developed together. You make it real.

This role is designed for a strong marketing executor who wants to develop into a strategic marketing leader. You'll gain the cross-functional exposure, mentorship, and business-level thinking that most marketing managers never get access to, and there's a clear path from here to leading the marketing function and joining the leadership team.

If you're an experienced marketer who wants real ownership and impact at a stable, mission-driven company, this role works for you too.

What you get

The career path:

  • Strategic mentorship with a clear path from Marketing Manager to Senior Marketing Manager to Head of Marketing
  • Direct collaboration with the CEO on marketing strategy, not just executing someone else's briefs
  • Cross-functional work with sales and tech teams, plus access to a full tech and analytics team
  • Budget ownership: you manage how the marketing budget is allocated across freelancers, agencies, staff, tools, and other expenses

The benefits:

  • AUD $3,500-$4,000 per month (with flexibility for the right candidate, depending on experience and overall fit)
  • 100% remote, work from anywhere, no location restrictions
  • No time tracker, no fixed schedule. We measure results, not hours.
  • Unlimited paid leave, no approval process, plus a company-wide December closure
  • TailorFit Wellness Fund covering physical, mental, emotional, social, and professional wellbeing
  • 17 weeks parental leave at 50% pay
  • Equipment support and company-paid training
  • Individual Development Plans and quarterly growth conversations

What the team says:

"Best remote work experience. Like working in an amazing multinational company, but from home."
-Current employee, Glassdoor

"Tons of ownership without micromanaging." -Current employee, Glassdoor

Trialfacts is rated 4.5/5 on Glassdoor with a 4.9/5 for Culture & Values.
92%
of reviewers recommend it to a friend.

About Trialfacts

We recruit participants for clinical trials, connecting academic researchers and commercial sponsors with the right people for their studies. Our clients are primarily academic health researchers at universities in the US and Australia, with a growing commercial segment that includes pharma and biotech sponsors.

We've been doing this for 19 years. 1,097 studies. 476 client organisations. 35,000+ participants enrolled. 35 team members across 7 countries. Our mission is to accelerate cures in 10 major diseases, and the work your marketing supports has a direct line to studies that could become real treatments.

We're currently rebuilding our marketing foundations from the ground up, across both segments, across all channels. The proof, the credibility, and the data already exist (Harvard, Yale, Stanford clients; over a thousand studies; a 0.7% refund rate). What's missing is a marketing function that properly deploys it. That's where you come in.

What you'll do

Build the proof engine. Trialfacts has 1,097 studies, clients at Harvard, Yale, and Stanford, and a 0.7% refund rate, but almost none of this proof is deployed in marketing yet. You'll conduct case study interviews with US and Australian academic researchers, manage the outreach pipeline (scoring, scheduling, follow-ups), write the outreach emails that get busy researchers to say yes, and turn raw proof into published case studies and content that drive real business results. We also have deep data on our campaign performance and results that can be built into compelling, data-rich marketing assets for an audience that values numbers and evidence.

Run the channels. Content marketing, email campaigns, newsletters, social media, lead magnets, and collaboration with the sales team on outbound. You'll manage freelancers and agency partners across content, design, and paid advertising (including Google Ads and LinkedIn Ads), and work closely with the in-house tech and analytics team to build, track, and measure what matters. You own the full picture across both audience segments: tracking performance, interpreting data, and reporting clearly on what's working and what isn't.

Make it scale. Improve workflows, build documentation, and set up systems so marketing execution doesn't depend on any one person. Use AI tools for content production, design, analysis, and automation. We'll give you access to whatever tools make sense.

Lead the rhythm. Run the weekly marketing meeting, set clear measurables for your freelancers and any future team members, and hold people accountable to deadlines and quality standards.

You're a strong fit if you

  • Have 3+ years running marketing campaigns across multiple channels (content, email, social, paid)
  • Can write, edit, and quality-check content to a high standard. You're the last set of eyes before something goes live.
  • Have managed freelancers or agencies and know how to write a clear brief, set expectations, and review work critically
  • Are comfortable with marketing analytics: dashboards, A/B tests, performance reporting, interpreting what the data is telling you
  • Use AI tools in your workflow and want to push further
  • Have hands-on experience with WordPress/CMS, email platforms (ActiveCampaign, Mailchimp, or similar), and design tools (Canva or similar)
  • Can schedule occasional interviews with US-based academic researchers (typically 1-2 per week, requiring some US timezone overlap)

This role is for you if

  • You're a strong executor who wants to develop strategic skills, not just keep doing what you're already good at
  • You're excited about building a marketing function, not just maintaining one someone else built
  • You want to work closely with a CEO and learn how marketing strategy connects to business decisions
  • You're comfortable managing scope, prioritising, and pushing back when something isn't the right priority. This is a lean team and you'll need to make smart tradeoffs.
  • You care about the quality of your output, not just the volume. Attention to detail matters here.

This role is probably not for you if

  • You want full strategic autonomy from day one. Strategy here is built collaboratively with the CEO, especially in the first 6-12 months. Your strategic ownership grows as you demonstrate results.
  • You're a specialist in one channel looking for a specialist role. This requires breadth across content, email, social, analytics, and freelancer management.
  • Your primary motivation is maximising salary. The total value here is flexibility + mission + mentorship + career path, not maximum pay.

What happens when you apply

Our hiring process is thorough. That's by design. It protects you as much as it protects us.

  1. Application with a few screening questions so we can understand your background
  2. Screening interview to get to know each other and explore fit
  3. Final interview to dig deeper into your experience and how you think
  4. Live hiring assessment where you'll work through a marketing case study with us, so we can see how you approach real problems

We want to see how you think, not just what you've done.

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