Benefits Manager - remote opportunity

As the Benefits Manager for Tivity Health, you will lead the design and administration of our employee benefit programs, ensuring a strong colleague experience, regulatory compliance, and operational excellence. You will oversee day-to-day benefits operations and vendor partnerships, use data and market insights to evaluate offerings, and continuously improve programs in alignment with Tivity Health’s total rewards strategy and business goals.

Essential Duties and Responsibilities:

Benefits Management: Administer all company benefit programs, including health and welfare plans, retirement plans, leaves of absence, wellness initiatives, and voluntary benefits, aligning programs to the total rewards strategy, business needs, and colleague experience.

Stakeholder Partnership: Partner with HR, Finance, Payroll, Legal, and business leaders to assess needs, develop recommendations, and deliver benefits initiatives.

Vendor Governance: Manage broker and vendor relationships (e.g., carriers, administrators, LOA, wellness), including service-level expectations, escalations, performance reviews, and continuous improvement.

Analytics & Benchmarking: Use data (enrollment, utilization, claims trends where applicable, and colleague feedback) and market benchmarking to evaluate offerings and inform program enhancements.

Benefits Operations: Oversee day-to-day administration across benefit programs, including eligibility governance, HRIS/vendor feeds, colleague inquiries and escalations, invoicing, reconciliations, and audit controls.

Leave of Absence Administration: Manage end-to-end leave processes (e.g., FMLA, ADA accommodations, paid family/medical leave, and company leaves), partnering with the broader HR team and managers along with payroll and vendors to ensure timely case management, accurate pay/benefits continuation, compliant documentation, and clear colleague communication.

Open Enrollment & Program Changes: Lead annual Open Enrollment and mid-year changes, including project planning, testing, colleague support, and coordination with HRIS, payroll, and vendor partners.

Benefits Communications: Develop and maintain clear benefits communications (guides, intranet content, and required notices as applicable) to support colleague understanding and informed decision-making.

Renewals, RFPs & Cost Management: Support annual renewals and periodic RFPs by gathering requirements, analyzing proposals, recommending plan changes, and partnering with Finance and vendors to manage cost and value.

Compliance & Risk: Maintain compliance with applicable benefits requirements (federal, state, and local), partnering with Legal and vendors on reporting, audits, documentation, and process controls.

• Bachelor’s degree in Human Resources, Business Administration, a related field, or equivalent experience
• Minimum 5–7 years of experience in benefits administration or a related field
• Experience leading annual Open Enrollment and benefits implementation/change projects
• Demonstrated experience managing benefits vendors/brokers, including service performance and escalations
• Comprehensive knowledge of U.S. benefits compliance requirements (e.g., ERISA, IRS Code Section 125, COBRA, HIPAA, ACA) and leave-related coordination (e.g., FMLA/ADA)
• Strong analytical skills with experience in data analysis and market benchmarking with the ability to analyze and research problems in order to develop a course of action
• Strong proficiency in Microsoft Office is required including Word, PowerPoint, and Outlook - advanced Excel Skills required
• Excellent verbal and written communication skills with ability to communicate effectively with individuals at all levels of the organization and outside the organization
• Strong detail-orientation, collaboration and project management skills
• Discretion and sensitivity to confidential information is required
• May be required to work additional hours during peak times of the year

Preferred Qualifications:

• Experience supporting annual renewals and/or RFPs, including proposal analysis and plan recommendations
• Experience with self-funded plans and/or claims and utilization reporting (as applicable)
• Experience developing benefits communications (e.g., open enrollment materials, intranet content, required notices)
• Experience with UKG, Fidelity, and/or third-party benefits administration platforms
• Relevant certifications (e.g., CEBS, PHR, SPHR)

Key Competencies / Success Measures:

• Delivers Open Enrollment and program changes on time with clear, accurate colleague communications
• Maintains strong operational controls (eligibility accuracy, reconciliations, and audit readiness)
• Drives vendor performance through service-level management, issue resolution, and continuous improvement
• Applies analytics and benchmarking to inform recommendations and improve cost/value and colleague experience
• Meets compliance deliverables (documentation, notices, reporting, and process controls) and supports audits with timely, accurate responses
• Creates high-quality colleague experiences and maintains positive engagement drivers

This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities for the position. Duties, responsibilities, and activities may change and include special benefits projects.

The salary range for this opportunity is $96,600 to $135,000. Compensation depends on several factors: qualifications, skills, competencies, and experience.

Tivity Health offers a robust benefits package, which includes a competitive salary, company bonus potential, medical, dental, vision, 401k with match, generous paid time off, free gym membership to over 13,000 fitness locations in the US, and other great benefits.

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About Tivity Health® Inc. 
Tivity Health, Inc. is a leading provider of healthy life-changing solutions, including SilverSneakers®, ForeverFit®, and WholeHealth Living®. We help adults improve their health and support them on life's journey by providing access to in-person and virtual physical activity, social and mental enrichment programs, as well as a full suite of physical medicine and integrative health services. Our suite of services support health plans, employers, health systems and providers nationwide as they seek to reduce costs and improve health outcomes. Learn more at TivityHealth. 

Tivity Health is an equal employment opportunity employer and is committed to a proactive program of diversity development.  Tivity Health will continue to recruit, hire, train, and promote into all job levels without regard to race, religion, gender, marital status, familial status, national origin, age, mental or physical disability, sexual orientation, gender identity, source of income, or veteran status.